TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,133)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

July 21, 2023

The support team was quick and responsive for setting up my page.
Well see how it goes but the initial response left a good feeling

Ai Art Generation Store
Belgium
About 3 hours using the app
TYDAL replied July 24, 2023

So happy to hear that our support team was able to help set up your page! 🚀 We're thrilled to have you on board and can't wait to see how things go. If you have any questions or need assistance, we're here for you! 🙌
- Lea & Rivo Team

May 20, 2023

"Paul is great. I am so grateful for the time and patience while I set up this new, exciting feature. Looking forward to using this app."

ANEA HILL
United States
About 3 hours using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words! We're glad to hear you had a smooth setup process and are excited to start using our app. We're always here to help if you need us! - Lea, Rivo Support Manager

May 28, 2024

Very easy to use and setup. Jamie and the support team are amazing. Issues were resolved very quickly.

Summatapete
Montenegro
40 minutes using the app
TYDAL replied May 29, 2024

We're thrilled you found our app easy to set up! 😊 Our support team is always here to help, so don't hesitate to reach out anytime!
- Kevin & TYDAL Team

May 30, 2024

I like what the app has to offer so far.
It is user friendly, with an active and helpful support channel.

UniqCult
Portugal
37 minutes using the app
TYDAL replied June 3, 2024

Thanks for the positive feedback! We're delighted you're finding the app user-friendly. Our support team is here for you whenever you need assistance!
- Kevin & TYDAL Team

January 28, 2024

Great experience with the team and amazing app

My Store
Lithuania
About 3 hours using the app
TYDAL replied January 30, 2024

We're delighted you had a fantastic experience with our team and app. Thanks for your awesome review!
- Kevin & Rivo Team

December 11, 2022

thanks to Arianne, I could fix a little issue with the branding, and now it works perfect as well as I wanted.

Alvani Collection
Spain
About 3 hours using the app
TYDAL replied December 12, 2022

Awesome! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

October 26, 2022

Had some questions about how to set up the app, Arianne from support was very helpful. Sound like exactly the app I need

Forth Craft and Designs
United Kingdom
About 3 hours using the app
TYDAL replied October 26, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 30, 2024

Mir wurde sehr prompt und zielführend bei der Einrichtung geholfen (in Englisch zwar, aber das machte nichts).
Die guten Reviews hatten mich dazu ermutigt den Chat zu benutzen, und ich war nicht enttäuscht. Danke, Sam.

DR. FREIA HÜNIG Vegane Naturkosmetik
Germany
About 1 hour using the app
TYDAL replied May 1, 2024

Wir freuen uns, dass Sie unseren Support schnell und effektiv fanden! Wir schätzen Ihr Vertrauen und sind immer für Sie da, wenn Sie Hilfe brauchen. Vielen Dank!
- Kevin & TYDAL-Team

May 13, 2024

Sam has been extremely helpful and continues to be solid support with any hiccups that I may encounter due to all the features that the app provides

Phoenix Divers SA
South Africa
About 1 hour using the app
TYDAL replied May 14, 2024

We're thrilled to be of help! Our goal is to offer reliable support, ensuring you make the most of our app's features hassle-free.
- Kevin & TYDAL Team

July 4, 2022

Pete is an awesome person! He was able to answer my questions and also provide helpful tips. I feel that he is a person who goes out of his way to make sure that people get the best customer service. You guys are lucky to have a representative who takes his role to represent Revio so well! Well done!

CLASPP
United States
About 3 hours using the app
TYDAL replied July 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin