TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,320)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting store credibility and customer trust, which enhances conversion rates. Key features include photo reviews, automated review requests, and customizable widgets that align with store branding. The app is user-friendly and integrates smoothly with Shopify. Merchants also appreciate the responsive and effective support team, which enhances the overall user experience.
Refine
-
By rating
Superb service, Paul was quick and happy to help. Got a few upgrades to additional services along the chat. Very impressed.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Nice and amazing staff I didn't expected that kind staff and they also helped me in store detailing aside the support
Thanks for leaving such a kind review! 😊 Our team strives to going above and beyond to help customers. We're glad you had an amazing experience with us! 👍 - Lea, Rivo Support Manager
great customer service from abbie, very helpful! definitely recommend this app, very easy to set up as well
Thank you so much for your kind words! Awesome to hear that you found our app easy to set up. We appreciate your recommendation and are here to help when you need us! - Lea, Rivo Support Manager
Excellent in every way. Answered all my questions and even provided helpful tips to improve my stores website. Give her a raise!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
very helpful app and good customer support
Thanks for your kind words! We're thrilled to help and support you.
- Lea & Rivo Team
Arianne heeft mij supergoed geholpen! Ze was erg vriendelijk en behulpzaam. Ik zou ze zeker aanraden.
Heel erg bedankt voor je vriendelijke woorden! Ik ben verheugd te horen dat ons team u uitstekend kan helpen. Het was ons een genoegen om te helpen, en we stellen uw aanbeveling zeer op prijs. Als je in de toekomst nog iets nodig hebt, aarzel dan niet om contact op te nemen. - Lea, Rivo Support Manager
Just installed app today, but so far I am liking it! The user interface seems simpler and easier to learn/use than some others I've tried, but still has all the main functionality I need. Plus, I had a couple of questions that Lance answered quickly and correctly - I am pleased with my experience so far.
Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin
Service très réactif et efficace. Merci beaucoup
Je vous remercie pour vos aimables paroles! Nous visons à être rapides et efficaces au service de nos précieux commerçants. Votre satisfaction compte beaucoup pour nous.
- Lea & Rivo Team
Excellent support de Mica ! Elle m'a aidé durant l'installation du widget. ça fonctionne correctement, merci.
Nous apprécions vraiment la critique 5 étoiles! Ces critiques font notre journée ici. 😊 Merci, Kévin
migrated to Rivo from another app, had a little issue with review import & display, and reached out to Abbie, whose really helpful and raise the case priority to the tech team to fix the problem.
We are glad that we were able to assist you effectively and raised the case priority to our tech team for a resolution. Providing excellent customer service is a top priority for us, so we are pleased to know that we were able to address your concerns. Thank you for choosing Rivo, and please let us know if you need any further assistance.
All the best, Kevin