TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,264)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing review management on Shopify, noting its ease in collecting and displaying customer reviews with features like photo reviews, automated requests, and customizable widgets. They appreciate its user-friendly interface, seamless integration, and responsive customer support. The app's reliability and quick setup are also noted for boosting store credibility and aesthetics.

March 19, 2023

Super service client pour une appli 100% gratuite. Très réactifs et très sympas, je recommande vraiment!

Motors Miniatures
Belgium
About 23 hours using the app
TYDAL replied March 19, 2023

Merci beaucoup pour votre recommandation. Cela signifie beaucoup pour nous et nous sommes heureux de vous avoir fourni une expérience positive.
Très apprécié, Kévin

June 26, 2022

Amazing customer service, very friendly, helpful and super fast. Highly recommended to try for your store.

Velveteen Papier
Australia
About 23 hours using the app
TYDAL replied June 27, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! All the best, Kevin

March 1, 2023

Great app and really easy to set up. Superb customer support. Thanks Arianne :) I have just started to use it but no issue so far.

MaDaNoK
United Kingdom
About 22 hours using the app
TYDAL replied March 1, 2023

We're committed to providing a user-friendly experience for our customers, and we're glad to hear that the setup process met your expectations. Thank you for your feedback, and please don't hesitate to reach out to us if you need any further assistance.
All the best, Kevin

November 30, 2023

I'm new to Rivo but it's been easy to use and the customer service is great, very quick, professional and helpful! Highly recommend especially for new business!

TAY Collection
United States
About 22 hours using the app
TYDAL replied December 5, 2023

Thrilled to hear you're enjoying our app! Thanks for the kind words. We're here to help anytime!
- Lea & Rivo Team

May 22, 2023

I'm not usually one to write reviews, but this reviews app deserves a review!
I installed the Rivo reviews app yesterday, followed by the Rivo Loyalty App and so far I have really enjoyed the process and I am really impressed by the whole user experience both for myself and my customers. Pete helped me on their speedy chat function and was really helpful and friendly. I tried 4/5 rival apps before finding this one. So glad that I persevered! Will be recommending to other start-up Shopify users.

Bimble Design
United Kingdom
About 22 hours using the app
TYDAL replied May 22, 2023

Thank you so much for taking the time to share your experience with us! It's amazing to hear that you've been enjoying the user experience. Your kind words mean the world to us. We hope our apps continue to exceed your expectations and thank you for recommending us to others! 😊👍 - Lea, Rivo Support Manager

June 11, 2022

So far the app seems super streamlined and the support extremely friendly and helpful (and quick to respond!). This is especially impressive for a free app. I still need to import my reviews from the app I was using before, but I think this will fit the bill. Thanks!

TheArtOfPraise
United States
About 22 hours using the app
TYDAL replied June 13, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

April 26, 2022

Betty was great for providing me with excellent customer service, she was able to respond to my needs fast and efficiently.

NavruziMistz
United States
About 22 hours using the app
TYDAL replied April 26, 2022

Thank you for the awesome review! We appreciate you using the app. Cheers, Kevin

September 27, 2023

Abbie was so helpful

Amar Attire
United Kingdom
About 22 hours using the app
TYDAL replied September 29, 2023

We're happy to hear that you found our assistance to be helpful. If there's anything else we can do for you, feel free to let us know. Have a wonderful day!
- Lea & Rivo Team

September 8, 2023

Amazing Abby helped me and suggested and guided me! Keep it up

My Store
United States
About 22 hours using the app
TYDAL replied September 13, 2023

Thanks so much for the kind words! We're thrilled that our team was able to assist you and provide helpful suggestions. We'll continue to deliver the same level of excellent assistance!
- Lea & Rivo Team

May 29, 2024

Great app with an even greater app support provided by Sam. 5 Stars!

Flow
United States
About 13 hours using the app
TYDAL replied May 30, 2024

Thanks a bunch for the stellar review! We're thrilled to hear you're loving our app and our support team. Your 5-star rating means the world to us! 🌟
- Kevin & TYDAL Team