TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,544)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 11, 2024

Very fast service with a very helpful and kindly Support Center!!!

ERSA Marchi
Germany
About 2 months using the app
TYDAL replied August 13, 2024

Thank you! We're delighted you had a great experience with our Support Center. Here for you anytime you need us!
- Kevin & TYDAL Team

September 26, 2024

Sam provided exceptional customer support

Our Canvas Creations
United Kingdom
29 days using the app
TYDAL replied September 30, 2024

We're thrilled to hear you experienced exceptional customer support! Thanks for the wonderful feedback. 😊
- Kevin & TYDAL Team

October 1, 2024

great app! offering great services for free. and great customer service!

ThirstyKamel
United States
4 days using the app
TYDAL replied October 3, 2024

Thanks for the awesome feedback! We're thrilled you're enjoying the app and our customer service. 😊
- Kevin & TYDAL Team

September 24, 2024

The chat support was excellent! The agent(Adrian) was quick to respond, and was polite. The app is user-friendly, with a clean interface. Recommended!

West Mart
India
1 day using the app
TYDAL replied September 25, 2024

We're glad you enjoyed the chat support and found our app user-friendly! Thanks for recommending us and for the great feedback! 😊
- Kevin & TYDAL Team

July 21, 2024

The file is so much case sensitive but worth it
definitely going to use it from now on

Lets Decorate
Pakistan
About 1 month using the app
TYDAL replied July 22, 2024

Thanks for the feedback! We're glad you find it useful. We'll keep improving to make it even better for you! 😊
- Kevin & TYDAL Team

August 10, 2024

awesome app and special thanks to Sam for good customer support

Wearsatile
Pakistan
About 1 month using the app
TYDAL replied August 12, 2024

Thank you so much! We're glad you love the app and found our support helpful. Your satisfaction is our top priority!
- Kevin & TYDAL Team

September 16, 2024

Amazing app, great support, thanks Adrian!!

Belgium store
Belgium
20 days using the app
TYDAL replied September 18, 2024

Thanks so much for your kind words! We're thrilled to hear you're enjoying the app and our support. 😊
- Kevin & TYDAL Team

October 23, 2024

simple and straightforward easy to use app, quality customer service aswell. Jamie was a really helpful and friendly cs rep.

Chomp Chomp
Germany
1 day using the app
TYDAL replied October 24, 2024

Great to hear you found the app easy to use and our customer service top-notch! Thanks for the shoutout to our friendly rep. We're here to help anytime! 🌟
- Kevin & TYDAL Team

October 25, 2024

So far so good! Support is extremely quick and helpful.

Magnetic Prints Shop
United States
2 days using the app
TYDAL replied October 27, 2024

We're glad you're finding our support quick and helpful. Thanks for the feedback!
- Kevin & TYDAL Team

September 16, 2024

Such a good app all without cost and fast & helpful customer service, love it

LBSARA
Sweden
About 6 hours using the app
TYDAL replied September 18, 2024

Thanks for the love! We're thrilled you're enjoying the app and our customer service. 😊
- Kevin & TYDAL Team