TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,186)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.

December 30, 2023

They are very very helpful polite and considerate and the app is so easy to navigate and understand more than a lot of others I have used. I'm so glad I found this one! No extra upgrades have to be done to get the best of the app!

The Jazzy Jacket
United States
2 days using the app
TYDAL replied January 5, 2024

Thanks so much for your kind words! We're really glad you enjoy using our app and find it user-friendly. We're here if you need us!
- Lea & Rivo Team

December 1, 2022

I had Arianne assist me with verifying my store to remove the watermark for the reviews and she was easily the best customer service I've had. Incredibly friendly and personal and got everything finished for me quickly. Very happy with the service given

Abbies Aesthetixs Hair
United Kingdom
2 days using the app
TYDAL replied December 1, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

January 29, 2024

So far, it's doing everything I need it to. Most of all, customer support is positively above and beyond. I can't praise that enough.

Dayspring Farm Soap Company
United States
2 days using the app
TYDAL replied January 31, 2024

We're so glad the app meets your needs and that our customer support impressed you! Your praise means a lot to us. Thanks!
- Kevin & Rivo Team

February 11, 2023

This App is Great and splendid, it has every thing and easy to use. the customer service is great especially Jel, she was so supportive to the end. so you don't have anything to worrier about. I recommend this app to everyone

Healthylifestyle
Italy
2 days using the app
TYDAL replied February 12, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

May 1, 2023

The app works well. Very easy to setup and some basic customizations are offered. Arianne was very nice and helpful. Looking forward to seeing how the app will evolve.

Tribalyfe
United States
2 days using the app
TYDAL replied May 2, 2023

Thank you so much for your kind words! It's great to hear that you found our app easy to set up and customize. We're always striving to improve our app and we appreciate your feedback! - Lea, Rivo Support Manager

January 1, 2023

Suporte ótimo e atencioso, fui muito bem atendido quando pedi por ajuda, e fui imediatamente atendido pela equipe do app.

allhomeallday
Brazil
2 days using the app
TYDAL replied January 1, 2023

É música para nossos ouvidos saber que você está feliz com nosso suporte ao cliente! Sua avaliação de 5 estrelas é muito apreciada! 🌟 Obrigado, Kevin

August 17, 2023

Arianne was very helpful and patient, she provided quick help docs to get me on my way with the initial set up in Shopify

The Weaver's Door
United States
2 days using the app
TYDAL replied August 22, 2023

Thank you for your kind words! 🙌🏻 So glad to hear that our team was able to help and guide you with the setup. If you need any further assistance, don't hesitate to reach out.
- Lea & Rivo Team

Edited December 31, 2022

I can't wait to use the app! Ariane helped me a lot to install the app and answer all my questions. Thank you very much!

Art Press Zone
Canada
2 days using the app
TYDAL replied January 1, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 19, 2022

i have downloaded every review app in the app store & this is free & the absolute best. Abbie helped me with the app & way more! get it you won't regret it

LASHLINELA
United States
2 days using the app
TYDAL replied October 19, 2022

We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

December 5, 2022

Installed the app and spoke with Abbie on chat. Was super helpful and amazing service! Quick response time and helped me with what I needed. Very friendly and personable!

LAMRCHE
United Kingdom
2 days using the app
TYDAL replied December 5, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin