TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,184)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.

March 14, 2023

Amazing customer service - Arianne was super helpful! App works fantastically well and support is only a click away.

Overherd
United Kingdom
2 days using the app
TYDAL replied March 14, 2023

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

Edited April 21, 2023

You guys have supported me enthusiastically and successfully, I appreciate your support team and application.

Dominik Pillow Official
Vietnam
2 days using the app
TYDAL replied April 21, 2023

Thank you so much for your kind words! Please feel free to reach out anytime - We're here to help! - Lea, Rivo Support Manager

September 20, 2023

The app is perfect for my store, also Mika that help me to sep up is perfect. I recommend this app and also the support team!!!

Diamara
Spain
2 days using the app
TYDAL replied September 22, 2023

Thank you for your kind review! We're thrilled to hear that our app works well with your store and that our support team was able to help with the setup. We appreciate your recommendation!
- Lea & Rivo Team

October 14, 2022

Abbie from the customer service team is amazing. Helpful and friendly, she answered all my questions I had about how it worked.

My Baby Organics Australia
Australia
2 days using the app
TYDAL replied October 17, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

July 19, 2022

Pete was of great help. Super friendly onboarding, I was advised right of the bat and received extra bonuses for free. Thanks.

sprauxshop
Mexico
1 day using the app
TYDAL replied July 20, 2022

Excellent! It's music to our ears that you are happy with our services. Let us know if there's anything else we can help with along the way. 🍻 Cheers, Kevin

November 22, 2022

Super helpful CS, most amazing Abbie help me with my request. Seems a great app too. Glad I came across this app

Dresstorave
United Kingdom
1 day using the app
TYDAL replied November 22, 2022

So happy that you like our customer service! If there's anything else we can do to help, just let us know. Our team will be delighted to assist you. 🙌 Cheers, Kevin

October 12, 2023

Pete was super helpful! Thanks again for all your help :)

Chillouts Headwear
Germany
1 day using the app
March 8, 2022

Perfect app and simple to use and super great customer service from Betty. Thanks for you support Betty

bloomingminiheadwraps
Switzerland
1 day using the app
TYDAL replied March 10, 2022

We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your business! Thanks so much for the 5-star review! All the best, Kevin

August 3, 2023

Responsive, helpful, and informative! Jel was quick to help with my immediate needs and then offered additional solutions to help improve my store and its features!

JIMMY
United States
1 day using the app
TYDAL replied August 7, 2023

Thanks for your awesome review! 😊 We're delighted to hear that our team was able to assist you with useful solutions for improving your store. Your satisfaction means the world to us! Let us know if you need any more help in the future. 👍
- Lea & Rivo Team

October 24, 2023

Really love their service and the time they are willing to give. Mica in the chat support knows her job well. Thanks Rivo. you made my day

Zamour
India
1 day using the app
TYDAL replied October 31, 2023

Thank you for your kind words! We're thrilled we could assist you effectively. Your satisfaction is our top priority. Cheers to more great experiences with Rivo! 🌟👍
- Kevin & Rivo Team