TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,135)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

May 10, 2024

Easy to use and quick customer service

Scentaicandles
United States
38 minutes using the app
TYDAL replied May 13, 2024

Glad you found our app easy to use! We're here to make things simple and assist you promptly whenever needed. Enjoy using the service! 😊
- Kevin & TYDAL Team

May 25, 2023

Abbie was one of the best customer representatives I have every chatted with. She gave me really good advices for my website and she was very helpful.

UniqSphere
United States
About 1 hour using the app
TYDAL replied May 25, 2023

Thank you for sharing your experience. That's fantastic to hear! We're glad that our team was able to provide you with helpful advice and assistance! Please don't hesitate reach out if you need anything else in the future. - Lea, Rivo Support Manager

October 11, 2023

My experience with this app and customer service team, especially Paul, is exceptional. I highly recommend it!

Glam Aura Boutique
United States
About 1 hour using the app
TYDAL replied October 13, 2023

Thank you for the kind feedback! We're thrilled you had an exceptional experience with our app and our customer service team. We appreciate your recommendation!
- Lea & Rivo Team

April 7, 2024

otimo

Visage
Brazil
About 1 hour using the app
TYDAL replied April 9, 2024

Muito obrigado por suas amáveis ​​palavras! Estamos muito felizes que você esteja gostando do nosso serviço. 😊
- Equipe Kevin e TYDAL

December 7, 2022

Réponse très rapide et sympathique, je recommande, je dois juste prendre en main l'application qui m'a l'air facile d'utilisation

Lacornador
France
About 1 hour using the app
TYDAL replied December 7, 2022

Tu es tellement incroyable! 🎉Merci beaucoup pour l'avis positif et pour nous avoir recommandés à la communauté Shopify ! Si jamais vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous ! Bravo, Kévin

May 12, 2023

I recently had the pleasure of receiving outstanding support from Jel, a dedicated team member from Rivo. Recommend the app as well!

MistyMountain
Netherlands
About 1 hour using the app
TYDAL replied May 16, 2023

Thank you so much for sharing your experience with us! We're delighted to hear that you had a great experience with our team. We appreciate your review and hope to continue providing top-notch service to you in the future. - Lea, Rivo Support Manager

August 1, 2023

Working with Rivo and their customer service team has been a breath of fresh air. The app works well and does what we need it to do while being user friendly. Rivo customer service is quick to respond and very helpful. We look forward to seeing how the Rivo apps work for us long term, but so far we're really happy them.

Grace & Balance
United States
About 1 hour using the app
TYDAL replied August 4, 2023

Thanks for your awesome review! 😊 We always strive to be prompt and helpful, it's great to know we're hitting the mark. We can't wait to continue supporting you and ensuring that we exceed your long-term expectations!
- Lea & Rivo Team

May 28, 2024

Great simple review app that looks stunning. Wonderful customer service with quick and efficient service. Thanks, Sam. Easy to use and even has follow-up emails to get reviews from customers. Thanks, TYDAL!

Love Light Minnesota
United States
20 minutes using the app
TYDAL replied May 30, 2024

Thank you for the awesome feedback! 🌟 We're thrilled you love our app and service. Your satisfaction means the world to us! 😊
- Kevin & TYDAL Team

March 22, 2023

Awesome app! very user-friendly and the support that comes with it is maybe the best I have ever seen, thank you Jel! Always have a quick chat with them to see how they can help you excel your website.

Mijnwittelach.nl
Netherlands
About 1 hour using the app
TYDAL replied March 23, 2023

Your feedback means the world to us! We're thrilled that our app meets your needs and that you find it very user-friendly. We'll continue working to make it even better.
Thanks, Kevin

May 10, 2024

Jamie has been a great helper today, an experienced and knowledgeable person, thanks a lot for your quick response and support.

SHINIQUEBEAUTY
United States
33 minutes using the app
TYDAL replied May 13, 2024

So glad we could assist you! Don't hesitate to reach out anytime you need help. Happy to be of service! 😊
- Kevin & TYDAL Team