TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,182)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.

Edited May 23, 2023

response. Pete was fast, professional and helpful I will recommend to other start-up Shopify users.

ambookplus.com
United States
1 day using the app
TYDAL replied May 23, 2023

Thank you so much for your kind review! We're thrilled to hear that our team was able to provide helpful service. We appreciate your recommendation and look forward to serving you again in the future. - Lea, Rivo Support Manager

March 21, 2023

Fantastic service by Paul! Would recommend this app to every brand! Best customer service I've had so far.

RÉSEAUX Men Skincare
Netherlands
1 day using the app
TYDAL replied March 21, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Much appreciated, Kevin

April 10, 2024

系統很完整,也很方便設定,可以上傳圖片與影片,也可以自定義顯示文字。客服人員Sam主動詢問另我倍感親切。之後測試希望會有好的結果與購物體驗。

岸下事物 Tydo Info
Taiwan
About 1 hour using the app
TYDAL replied April 11, 2024

很高興您發現我們的系統用戶友好且可自訂! 我們的目標是提供最佳體驗,因此我們的團隊能夠為您提供幫助真是太好了。 這是美妙的結果! 🌟
- 凱文和蒂達爾團隊

Edited November 30, 2022

I've submitted 2 tickets for issues I have experienced and no help or communication in 3 weeks. The reps who I did speak to were helpful.

Kingdom Beauty Care
United States
About 1 month using the app
TYDAL replied October 19, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

March 28, 2023

Paul at Rivo provided excellent assistance with my website. His expertise and attention to detail made the process of creating and launching my new site a breeze. I appreciated his patience in answering all of my questions and his willingness to work with me until I was completely satisfied with the final product. I highly recommend Paul and Rivo for anyone in need of basic optimization services. Thank you, Paul, for your exceptional work! The future of my sites is brighter already!

Mali-LaShae' Essentials
United States
1 day using the app
TYDAL replied March 28, 2023

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
All the best, Kevin

March 14, 2023

Jel è fantastica veloce e profesionale, un supporto davvero prezioso !!
sicuramente affidero anche altri store in futuro. grazie ancora!

AcetaBody
Italy
1 day using the app
TYDAL replied March 14, 2023

Grazie per le gentili parole! Siamo lieti di sapere che sei soddisfatto dei nostri servizi. Apprezziamo la tua attività e non vediamo l'ora di servirti di nuovo in futuro.
Tanti auguri Kevin

April 14, 2023

So far so good! The customer service team was SUPER helpful and went way above and beyond to help me out with a couple of issues with my theme code. Reviews look great and auto email system looks great.

Beach Frames
United States
1 day using the app
TYDAL replied April 17, 2023

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything else we can do to help along the way, please don't hesitate to reach out. Our team will be delighted to assist you.
Best wishes, Kevin

August 9, 2023

Great service is being provided by Rivo, and they offer free service to begin with which is incredible

Healthifyme
India
1 day using the app
TYDAL replied August 11, 2023

Thanks for the amazing review! 🙌 We're thrilled that you loved our app and service. Thanks for choosing Rivo! 💙
- Lea & Rivo Team

April 14, 2023

Excellent customer service. Abbie was very friendly and helpful. Would definitely recommend this app

AdoremeGiftshop
United States
1 day using the app
TYDAL replied April 14, 2023

Awesome! Thank you so much for the 5-stars and for recommending us to the Shopify community!
Cheers, Kevin

March 3, 2023

O app é muito bom e o atendimento foi espetacular. Há muito tempo não via um atendimento tão divertido.

Kalira
Brazil
1 day using the app
TYDAL replied March 6, 2023

Sua avaliação colocou um grande sorriso em nossos rostos! Muito obrigado por tomar o tempo para compartilhar seu feedback.
Abraços, Kevin