TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,135)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

Edited February 17, 2023

Jel was helpful, walked me through the process, and even gave me extra recommendations. Thank you so much

MAS Designs
United States
About 1 hour using the app
TYDAL replied February 19, 2023

We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know. Best regards, Kevin

March 17, 2023

Mica confirmed my store URL and suggested a couple of things. I'm still testing the App and for now I'm happy with it. Thank you!

PuntoFi
United States
About 1 hour using the app
TYDAL replied March 19, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

March 29, 2024

Very good!

Smile Sketchers
Ireland
About 1 hour using the app
TYDAL replied April 1, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & TYDAL Team

September 15, 2023

Customer Service was excellent and i love the features ...great

The Clozet Life
United States
About 1 hour using the app
TYDAL replied September 18, 2023

Thank you for your kind review! We're glad you enjoyed our support service and the features we offer. Have a great day!
- Lea & Rivo Team

May 11, 2023

App does everything I need it to do.

Spoke to Jel at customer services when I had a query who was super helpful and informative! Thank you.

My Home Gymnastics
United Kingdom
About 1 hour using the app
TYDAL replied May 12, 2023

Thank you for your kind words! Glad our app met your needs and that Jel was able to assist you! We appreciate you taking the time to share your experience with us. - Lea, Rivo Support Manager

January 18, 2023

Absolutely Amazing Experience!! Abbie is a stellar representative! Not only is she extremely knowledgeable about the Rivo products but she is also extremely nice and caring! Abbie is another great example of what a customer service representative should be! I have had Rivo products for a while now and am extremely happy! Thank you so much for all your help and for putting the customer first!

D Z Strad Online Shop
United States
About 1 hour using the app
TYDAL replied January 18, 2023

We're so delighted to see that you had an amazing experience with us! ✨Thank you so much for your compliments and kind words! We're very grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

November 23, 2023

Super cool

Chargitech
Switzerland
About 1 hour using the app
TYDAL replied November 28, 2023

Thanks for sharing your thoughts! Have fun exploring the app. We're here if you need any help.
- Lea & Rivo Team

March 27, 2023

Have just started out with this app but seems a lot better that the standard shopify one and integrates well with their loyalty program app.
Pete was super helpful too!

TJ Pro
United Kingdom
About 1 hour using the app
TYDAL replied March 27, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin

May 16, 2024

GREAT app and great support (JAMIE) In a fews clicks we have a great review system with a lot of options!

Bernava.net
Italy
25 minutes using the app
TYDAL replied May 20, 2024

Thanks for the awesome feedback! We're thrilled you're loving our app and our review system. Feel free to reach out if you need anything else!
- Kevin & TYDAL Team

July 12, 2022

Great support from Betty. Super prompt and helpful. Would highly recommend this for someone looking for a reliable product review app.

eyela.
Australia
About 1 hour using the app
TYDAL replied July 12, 2022

Amazing! Thanks so much for the 5-star review and for recommending us! 🤩 Let us know anytime if we can help with anything else along the way. Best regards, Kevin