TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,111)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

April 29, 2023

The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.

Lesavan
Canada
About 3 hours using the app
TYDAL replied May 1, 2023

Thank you so much for taking the time to share your experience! We're happy to hear that our app was easy to set up and that our team were able to provide helpful support. Please don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

September 12, 2023

Arianne was amazing. She took the extra time to personally help me with my csv file was missing some reviews being uploaded. Very patient and kind. Thank you guys so much!!! Great staff.

Entice & Renew, LLC
United States
About 3 hours using the app
TYDAL replied September 15, 2023

We appreciate your feedback! Happy to hear that you had a great experience with our team. Thank you for the kind words and support!
- Lea & Rivo Team

July 21, 2023

The support team was quick and responsive for setting up my page.
Well see how it goes but the initial response left a good feeling

Ai Art Generation Store
Belgium
About 3 hours using the app
TYDAL replied July 24, 2023

So happy to hear that our support team was able to help set up your page! 🚀 We're thrilled to have you on board and can't wait to see how things go. If you have any questions or need assistance, we're here for you! 🙌
- Lea & Rivo Team

November 14, 2023

great service so far just installed still checking out features. overall great apps for your store easy to operate..

LuxLure Wear
United States
4 days using the app
TYDAL replied November 17, 2023

Thanks for the feedback! We're happy to hear you're enjoying our app. Let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team

May 20, 2023

"Paul is great. I am so grateful for the time and patience while I set up this new, exciting feature. Looking forward to using this app."

ANEA HILL
United States
About 3 hours using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words! We're glad to hear you had a smooth setup process and are excited to start using our app. We're always here to help if you need us! - Lea, Rivo Support Manager

December 18, 2022

Good service, also offers extra help unrelated to the actual app.
Very good overall, would recommend.

Smarta ritplattan
Sweden
3 days using the app
TYDAL replied December 19, 2022

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

December 11, 2022

thanks to Arianne, I could fix a little issue with the branding, and now it works perfect as well as I wanted.

Alvani Collection
Spain
About 3 hours using the app
TYDAL replied December 12, 2022

Awesome! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

October 26, 2022

Had some questions about how to set up the app, Arianne from support was very helpful. Sound like exactly the app I need

Forth Craft and Designs
United Kingdom
About 3 hours using the app
TYDAL replied October 26, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 17, 2022

Je viens d’installer l'app, je ne peix pas encore dire si elle me convient. En tout cas l'assistante Arianne, était super.

officialskateshop
France
3 days using the app
TYDAL replied October 25, 2022

Hé, l'équipe officielle du skateshop ! 👋
Il suffit de vérifier pour voir comment vous aimez l'application jusqu'à présent. Notre objectif est que vous et tous nos marchands viviez une expérience 5 étoiles, donc toutes les pensées, suggestions, questions ou préoccupations seraient géniales ! 😊 N'hésitez pas à nous envoyer un message. Notre équipe se fera un plaisir de vous aider !
Cordialement, Kévin

July 4, 2022

Pete is an awesome person! He was able to answer my questions and also provide helpful tips. I feel that he is a person who goes out of his way to make sure that people get the best customer service. You guys are lucky to have a representative who takes his role to represent Revio so well! Well done!

CLASPP
United States
About 3 hours using the app
TYDAL replied July 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin