TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,111)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

March 14, 2023

Arianne with their customer service was super helpful and answered all of my questions, so I give the app 5 stars for customer support. She answered right away and was very patient with me being a new user as well.

Lily's Little Store
United States
About 3 hours using the app
TYDAL replied March 14, 2023

We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. Thank you so much for the 5-stars! 🌟
All the best, Kevin

June 20, 2023

Arraine was such a great support, she really helped me thoroughly with each and everything i had a question about

Gold & Grove
United States
About 2 hours using the app
TYDAL replied June 22, 2023

Thank you for sharing your experience with us! We're so glad to hear that our team provided excellent support and answered all your questions. We appreciate your business and hope to continue providing excellent service in the future. - Lea, Rivo Support Manager

Edited January 26, 2023

Love the app love the support, Abbie was quick to answer all my questions. really went the extra mile Thank you!

Royal Mile Club
Canada
About 2 hours using the app
TYDAL replied January 27, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

March 12, 2023

Arianne was very helpful with removing the branding once I verified my store URL.
I would absolutely recommend this app and company.

The Original Flag Company
United States
About 2 hours using the app
TYDAL replied March 12, 2023

We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others.
Thanks, Kevin

April 25, 2023

El chat en vivo es bastante rápido y la atención es excelente. Voy a empezar a usar los widgets hasta ahora pero lo que veo por el momento se ve muy bien.

MARILEO (Antes Valese)
Colombia
About 2 hours using the app
TYDAL replied April 27, 2023

¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado de nuestro chat en vivo y nuestra aplicación. Gracias por elegirnos, no dude en comunicarse si necesita ayuda. 🎉 - Lea, Rivo Support Manager

November 19, 2022

So far the app works great, intuitive and simple, not buggy, and the customer service has been stellar

Evil Laboratory
United States
About 2 hours using the app
TYDAL replied November 19, 2022

Thank you for the positive review! We really appreciate you using the app! Cheers, Kevin

Edited December 15, 2022

Support was super helpful! Was assisted very promptly about getting verified, and more information about the app.

USA-Leather
United States
About 2 hours using the app
TYDAL replied December 19, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

October 13, 2022

This app has a great customer service team that is ready and willing to help your business succeed.

ZstyleShop
United States
About 2 hours using the app
TYDAL replied October 13, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 All the best, Kevin

April 1, 2023

Jel was extremely helpful in providing me the resources to make Rivo my main reviews and loyalty/refferal app! She was extremely nice, and I can't wait to set the reviews up in my store!

TecSec
United States
About 2 hours using the app
TYDAL replied April 2, 2023

Here at Rivo, we always strive to provide our customers with the best possible service and solutions, and we're glad to know that we're able to meet your expectations. We hope that the reviews set up in your store will help your business thrive.
Best wishes, Kevin

October 1, 2023

The Rivo Review App is a game-changer for anyone who frequently relies on product reviews before making a purchase. This nifty little app simplifies the process of finding and sharing reviews, making it a must-have tool for savvy shoppers and review enthusiasts alike.

BlisssMe
United States
3 days using the app
TYDAL replied October 4, 2023

Thank you so much for your kind words about our app! We're thrilled to hear that it's been a game-changer for you. Is there anything we can do to improve your experience further? Let us know!
- Lea & Rivo Team