TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,136)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

December 14, 2022

App veramente molto valida, tutto gratis, nessun paragone con le altre che si trovano in giro. assistenza super top!!

PaperoneWeb
Italy
About 1 hour using the app
TYDAL replied December 14, 2022

Siamo così entusiasti che tu sia soddisfatto della nostra app! La tua lode nella tua recensione a 5 stelle è molto apprezzata! 🙌 Ti auguro il meglio, Kevin

July 29, 2023

Jel was amazing. Not only does she reply immediately but she also gave me a tip to have a more polished looking website. Thank you for everything Jel.

StarrNme
United States
About 1 hour using the app
TYDAL replied August 2, 2023

Thank you so much for the awesome feedback! 😊 It means the world to us! We're thrilled that we could help, and we're always here to assist. Cheers! 🙌
- Lea & Rivo Team

July 1, 2023

Very easy setup of the app, in addition, the support is very fast and efficient. The prices for the subscriptions are really the best I can find in this category! Really top support and app

FONDCLOTHING
Austria
About 1 hour using the app
TYDAL replied July 3, 2023

Thanks for the awesome review! Glad you found our app setup easy and our support fast and efficient. Your kind words mean a lot to us! 😊👍
- Lea, Rivo Support Manager

January 15, 2023

Very simple to set up and the live chat was helpful for any questions. The widget shows up immediately at the bottom of all product pages and there's an option to show the star rating beneath the product title. I'm excited that this app will automatically send emails requesting a review 14 days after purchase. And you can also import reviews from other sources using their csv template which is amazing.

The Bubbly Type
Australia
About 1 hour using the app
TYDAL replied January 16, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

December 18, 2023

I recently integrated the Rivo Product Reviews App into my business strategy, and the results have been nothing short of exceptional. This powerful app not only facilitates product reviews but also provides a platform for potential buyers to explore, evaluate, and ultimately make informed purchasing decisions.

The support team's dedication to quick resolutions was clear from the start. They responded remarkably fast, addressing my queries within minutes. This not only saved time but also showcased their commitment to timely assistance.

MuK-IT®
Australia
About 1 hour using the app
TYDAL replied December 20, 2023

Thank you for sharing your experience! Glad you love the app and our support team could help. We're excited for your continued success!
- Lea & Rivo Team

January 30, 2023

Assistenza veloce e sempre disponibile! Sono stato guidato nella procedura di configurazione. Consiglio

MARKBAG
Italy
About 1 hour using the app
TYDAL replied January 30, 2023

Grazie mille per la fantastica recensione a 5 stelle! Significa il mondo per noi e siamo qui per te in qualsiasi momento. 😊 Saluti, Kevin

January 13, 2023

Still testing the app but it seems to meet the requirements. Jel, the customer service rep was amazing! 10 stars. Would recommend.

Cigargle
United States
About 1 hour using the app
TYDAL replied January 16, 2023

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

July 12, 2022

This app is simple to navigate and leave reviews through. Pete from Rivo has a great help and assisted me with the questions so quickly! 5 star rating for Pete and Rivo!

naeemanilufa
New Zealand
About 1 hour using the app
TYDAL replied July 13, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 23, 2023

very helpful and guided me well

Treasure Sink
India
About 1 hour using the app
TYDAL replied December 27, 2023

Thanks for your kind words! Really glad we could help you out. If you need anything else, we're here for you!
- Lea & Rivo Team

October 9, 2023

Good customer support! Got help quickly and customer support helped me through everything.

My Store
Finland
About 1 hour using the app
TYDAL replied October 13, 2023

Thank you for your kind words! We're glad to hear you had a great experience with our customer support. We're always here to help you out! 😊
- Lea & Rivo Team