TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Good feature and very helpful team! I just installed this app and will explore more! Thank you Pete!
Thanks for the kind words! 😊 We're glad you find the app's feature helpful. Have fun exploring the app and if you need any assistance, feel free to reach out!
- Lea & Rivo Team
I'm still just getting started with everything and will have to see how it goes but I have to say support was quick and very nice. She is really good at helping with anything you need.
Hey, DRAGON FOXX team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
I received excellent customer service from Pete. They answered my request quickly and solved my problem.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin
I had a lot of questions and Jel was a wonderful help getting rivo set up on my website and offered personal suggestions as well. The best tech support I have EVER had.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Exceptional customer service! Yaci went above and beyond in helping me set up the app and even pointed out nice improvements I can make to my website.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
The best customer support ever. Arianne was just outstanding. I truly mean that. She was so helpful. If I could give her 10 stars I would. She is the best and Rivo products are the best.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
This app seems awesome.
I have been trying different apps, and the truth is I returned to Rivo because they have such awesome support. So many apps take days to figure something out. Rivo always seems to help right away. I am so impressed with their service, and their apps.
Paul helped me figure things out today and was very helpful. Thanks!
We are delighted to hear that you find our app awesome! We appreciate your kind words and feedback and hope that you continue to enjoy using our app. If you have any further questions or concerns, please do not hesitate to reach out to us. Our support team is always available and happy to assist you.
Cheers, Kevin
Paul was really helpful and went above and beyond supporting me with the review app. Rivo customer service is always top notch and much appreciated.
Thanks for your kind words! We always strive to go above and beyond to support our customers. We appreciate your feedback!
- Lea & Rivo Team
I use Rivo for another app, and decided to move our reviews app from another big app to Rivo's. Their product is much easier to work with, looks cleaner, and the customer support is definitely better.
Thanks for sharing your feedback! 🙌 We always strive for user-friendly experiences and make sure our customer support is top-notch. If you need anything, our team is here to help!
- Lea & Rivo Team