TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,101)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

July 12, 2022

This app is simple to navigate and leave reviews through. Pete from Rivo has a great help and assisted me with the questions so quickly! 5 star rating for Pete and Rivo!

naeemanilufa
New Zealand
About 1 hour using the app
TYDAL replied July 13, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 23, 2023

very helpful and guided me well

Treasure Sink
India
About 1 hour using the app
TYDAL replied December 27, 2023

Thanks for your kind words! Really glad we could help you out. If you need anything else, we're here for you!
- Lea & Rivo Team

October 9, 2023

Good customer support! Got help quickly and customer support helped me through everything.

My Store
Finland
About 1 hour using the app
TYDAL replied October 13, 2023

Thank you for your kind words! We're glad to hear you had a great experience with our customer support. We're always here to help you out! 😊
- Lea & Rivo Team

April 27, 2023

Je n'ai pas encore complètement fini de monter l'application mais Jel a été formidable dans mon accompagnement pour installer l'application. Elle m'a aussi suggéré plusieurs trucs pour rendre mon site plus beau.
J'ai bien hâte d'avoir des commentaires sur mon site!

Distributions Valmi
Canada
About 1 hour using the app
TYDAL replied April 27, 2023

Merci beaucoup pour votre évaluation ! C'est toujours merveilleux d'apprendre que nous avons pu répondre à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire à l'avenir.- Lea, Rivo Support Manager

January 25, 2023

Jel helped me to setup the Rivo review app and I couldn't be happier with how its working. Strongly recommend.

Lilac's Closet
United Kingdom
About 1 hour using the app
TYDAL replied January 25, 2023

Thank you so much for the feedback and 5-Stars! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

April 11, 2023

Great Customer Support, Pete was very helpful and offered more help and features. Still testing the app itself but I am positive it's a great as it's customer service.

Planterior Shop
Egypt
About 1 hour using the app
TYDAL replied April 11, 2023

We're glad to hear that you have a positive outlook on the app itself. We strive to continuously improve our product and provide the best possible experience for our users. If you have any further questions or feedback, please don't hesitate to contact us. Our team is always here to help!
Thanks, Kevin

March 7, 2023

quickly response and always looking to help more, and to improve my website!
Happy with this service!
Paul helped me!

Eres Legendaria
Peru
About 1 hour using the app
TYDAL replied March 7, 2023

Thank you for your kind words! We're thrilled to hear that we were able to assist you quickly and effectively. If there's anything else we can do to help, just let us know.
Cheers, Kevin

June 24, 2022

I'm using this app so customers can leave reviews under my products. This app is very customizable to your liking and super easy to use. Customer support is also very helpful!

Color Lash House
United States
About 1 hour using the app
TYDAL replied June 24, 2022

Thank you for leaving a 5-star review! 🌟 We truly appreciate you using the app! Cheers, Kevin

Edited January 25, 2023

Definitely recommend. Fairly easy to understand and use. The customer support team is top tier! Jel is the absolute best, very knowledgeable, helpful, and extremely hilarious. She walked me through the steps and offered recommendations to improve my store. Download this app :)

PDA Artistry
United States
About 1 hour using the app
TYDAL replied January 25, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 23, 2022

The app is excellent, and Maria is a sweetheart.... She solves everything quickly and I recommend it!

DAHORA Store
Brazil
About 1 hour using the app
TYDAL replied September 26, 2022

We're so excited that you are happy with our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin