TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,099)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

July 24, 2023

support team (Paul) the best service i have received in my life!!! It helped me a lot to improve my store !!!

KING™
Canada
43 minutes using the app
TYDAL replied July 26, 2023

Thank you so much for your kind words! 😊 We're glad to hear we've made a big impact on your store improvement journey. 🚀 Your success is our ultimate goal! Cheers!
- Lea & Rivo Team

June 4, 2023

My chat with Arianne was top notch. She was very helpful and went above and beyond. Thanks for the support

Marine Park Hardware
United States
42 minutes using the app
TYDAL replied June 5, 2023

Thank you so much for taking the time to leave us such a lovely review! It's always our goal to make sure our customers have a top-notch experience. Please let us know if we can assist you further in any way. - Lea, Rivo Support Manager

January 1, 2023

I have just set up the Rivo product reviews App for my store and it was very easy. At the same time, the support was very helpful

Minipster
Denmark
42 minutes using the app
TYDAL replied January 1, 2023

Perfect! 🙌 Thank you so much for the 5-stars and positive review! Cheers, Kevin

Edited December 9, 2022

Yaci was hands down the most helpful rep that I have encountered since creating my store. Her feedback was helpful, relevant and needed! She helped me beyond what I asked her for and I am so grateful!

Eccentric Purses and Accessories
United States
42 minutes using the app
TYDAL replied December 11, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

February 11, 2023

Paul has been a great help, very personable service. He was very friendly and happy to answer any questions I had.

Byron & Co Pet Accessories
Australia
42 minutes using the app
TYDAL replied February 12, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

June 15, 2023

Great customer service with the live chat. They were very quick to respond, and I love this app as well!

Limitless Love
United States
42 minutes using the app
TYDAL replied June 16, 2023

We are so happy that you love our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin

August 8, 2023

Paul was amazing, he went above and beyond to help me (total newby to shopify and apps) and sent me support articles for all the things I wanted to change. Super happy with rivo!

Chapter 3 Beauty Co
United States
42 minutes using the app
TYDAL replied August 10, 2023

Thank you so much for your amazing review! 🙌 We're thrilled that we could assist you and that our support articles helped make all the changes you wanted. Thanks once again for your kind words.
- Lea & Rivo Team

March 28, 2023

Love the app, easy to use. Great service, and the customer advisor was very professional and helpful.

Inagio
United Kingdom
41 minutes using the app
TYDAL replied March 28, 2023

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin

February 21, 2023

arianne helped me so much when i needed help using the new app! super helpful and the app sends emails out for me automatically!!! amazing !!

Scented Studio By Lili
United Kingdom
40 minutes using the app
TYDAL replied February 21, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin

August 12, 2023

AMAZING customer service! They really go out of their way to help you in any way they can with not only their app but Shopify as a whole. Easy to use set up and interface and it all looks very good and professional. Definitely consider downloading this app for your reviews on your site.

Two Twisted Dragons
United States
40 minutes using the app
TYDAL replied August 14, 2023

Thank you so much for the kind words! We're thrilled that our team was helpful. We strive to go the extra mile for our customers. We're glad you loved the app and grateful for your recommendation!
- Lea & Rivo Team