TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,544)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 25, 2024

very good cheers would use again

GuardAngel
Estonia
9 days using the app
TYDAL replied August 27, 2024

Thanks for the cheers, and we look forward to seeing you again! 😊
- Kevin & TYDAL Team

October 9, 2024

Thx for all support the way we helping me it's just grat (Sam)

Petcare
Haiti
6 days using the app
TYDAL replied October 11, 2024

Thank you so much! We're glad we could help you out and make things easier. 😊
- Kevin & TYDAL Team

October 11, 2024

Great Support Team. Sam on the Chat helped me with the initial set-up and removal of branding from the form promptly and in a friendly manner, plus gave me a couple of very useful tips!

Look forward to getting stuck in and start using the App.

Thank you!

PAOLOREFLEX
United Kingdom
About 2 hours using the app
TYDAL replied October 14, 2024

Thanks for your review! We're glad the chat support was helpful during your setup. Excited for you to start using the app—here if you need any more tips! 😊
- Kevin & TYDAL Team

October 23, 2024

Very helpful customer support !

IMITHEOS NUTRITION
Greece
21 days using the app
TYDAL replied October 27, 2024

Glad you found our customer support helpful! Thanks for the feedback! 😊
- Kevin & TYDAL Team

October 10, 2024

Great customer service. The app is really easy to use.

kàpt kids
Latvia
5 days using the app
TYDAL replied October 14, 2024

Thank you for your feedback! We're thrilled you find our app easy to use and our customer service great. 😊
- Kevin & TYDAL Team

June 8, 2024

I would 100% recommend this app, it took me 2 minutes to set up and now my website has professional looking reviews. Highly recommend this review app. My advisor (Jamie) was very polite and helped me with what I needed very quickly. Just know if you get Jamie as your advisor, you're in good hands!

Hydro Freeze
United States
4 months using the app
TYDAL replied June 10, 2024

Thanks a ton for recommending us! We're thrilled you found our app easy to set up and love the professional look it brings to your site. We'll always be here to help!
- Kevin & TYDAL Team

August 1, 2024

"Outstanding customer support; prompt, helpful, and always resolves our issues efficiently!"

Belavere
India
2 months using the app
TYDAL replied August 2, 2024

Thank you for the kind words! We're thrilled to hear that our support team has been helpful and efficient. We're here for you anytime!
- Kevin & TYDAL Team

August 31, 2024

Excellent customer service

Tech Access
Jamaica
About 2 months using the app
TYDAL replied September 1, 2024

Thank you! We're thrilled to provide excellent customer service. We appreciate your feedback!
- Kevin & TYDAL Team

September 12, 2024

Amazing support from Jamie on the support team and amazing app! Highly recommend .

BrickBahn
Australia
3 days using the app
TYDAL replied September 13, 2024

Thank you for the amazing feedback and recommendation! We're thrilled you love both our app and support. 😊
- Kevin & TYDAL Team

September 30, 2024

I genuinely cannot believe the service I received. Sam is single handily carrying this company. My man deserves a Raise

Crafted
Australia
5 days using the app
TYDAL replied October 1, 2024

We're so glad to hear you had such a positive experience with our support team! Thanks for the fantastic feedback. 😊
- Kevin & TYDAL Team