TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,097)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

July 2, 2022

Lea was excellent!!! She answer all my questions and was very helpful. This is my first time using the app and I'm very pleased.

Sabeafie
United States
35 minutes using the app
TYDAL replied July 4, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 9, 2022

Jel from Rivo is the best! Super profesional and helpful . Love it and great app! I searched for a long time for this kind of app.

TWINDECO
Romania
35 minutes using the app
TYDAL replied December 11, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 22, 2023

Pete was very efficient and helpful with my questions. He provided insight and made my user experience a breeze. I'm excited about using this app!

Earthen Escapes
United States
34 minutes using the app
TYDAL replied May 23, 2023

Thank you for sharing your experience with us! We're happy to hear that our team was able to provide top-notch assistance and help make your experience with our app a breeze. We can't wait for you to explore all the exciting features and get the most out of it! - Lea, Rivo Support Manager

May 18, 2023

Wow Wow Wow! What an amazing service! You typically get AI support, and Paul was real and went above and beyond my expectations. Muchas gracias Paul! I even learned something new I could do in my store. Yayyy!

Crystal Gaia
United States
34 minutes using the app
TYDAL replied May 18, 2023

Thank you so much for your incredible review! We're glad to hear our team exceeded your expectations and provided exceptional service. We appreciate your business and hope to continue providing you with top-notch support. - Lea, Rivo Support Manager

May 10, 2024

Just installed. Very responsive customer service. I will change the rating after I use the app more.

Author Bruce L Oliver's Media
United States
12 minutes using the app
TYDAL replied May 13, 2024

Thanks for giving us a try! We're here to assist anytime. Looking forward to impressing you more as you explore the app further! 🌟
- Kevin & TYDAL Team

May 12, 2024

very good review app with lots of benefits and very good service and best part, it's free

Artoria
United States
11 minutes using the app
TYDAL replied May 13, 2024

Thanks for the great feedback! We're glad you're enjoying the benefits and service. And yes, it's all free! Enjoy using the app! 😊
- Kevin & TYDAL Team

November 27, 2022

Absolutely brilliant! we use the pop-up app from Rivo and that's great to! brilliant customer service really makes you feel in safe hands!

VeganmuscleGymwear
United Kingdom
33 minutes using the app
TYDAL replied November 27, 2022

Wonderful! We're so excited that you like our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

December 31, 2022

Wonderful customer service, Jel is the best customer service rep i have spoken to in many years! Highly Recommend

Zava Skin Care
United Kingdom
33 minutes using the app
TYDAL replied January 1, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

August 4, 2022

Abby was great to work with and the app seems great! I havent used it a ton yet but I am excited to see how it does!

Milestone Outdoors
United States
33 minutes using the app
TYDAL replied August 4, 2022

Thank you so much for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here to help. ✨ Best wishes, Kevin

September 16, 2023

Reviewing just based on customer service which has been excellent, amazing and helpful even before my launch!

Buckhaven Candle Company
United States
32 minutes using the app
TYDAL replied September 18, 2023

Thank you for your kind words! We're thrilled to hear that our team has been helpful. It's our pleasure to assist you!
- Lea & Rivo Team