TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,094)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

April 8, 2023

Paul helped me with my problem. He was so nice and friendly! The live chat is definitely a great feature on this app.

ultrap0p print shop
United States
28 minutes using the app
TYDAL replied April 10, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

November 9, 2022

Abbie was so helpful and was able to solve any issues. Will contact if needed again in the future.!!

Firemist
United States
27 minutes using the app
TYDAL replied November 9, 2022

Thank you for the positive 5-star review! 🙌 Cheers, Kevin

March 9, 2023

The app requires no installation & the process was very streamlined. Abbie was super helpful and displayed exemplary customer service. Definitely the best experience I have had with any Shopify app thus far. Keep up the great work, Abbie and the complete Rivo team! I definitely look forward to exploring other products that Rivo has!

Back2Basics with Mathematics
United States
27 minutes using the app
TYDAL replied March 9, 2023

We're thrilled to hear that the installation process was streamlined for you and that we have provided you with exemplary customer service. We're also excited to hear that you are interested in exploring other products that Rivo has to offer. We are committed to providing our customers with the best possible experience and are constantly working to improve our offerings. Please don't hesitate to reach out to us if you have any questions or feedback in the future.
Thanks, Kevin

December 11, 2022

Helpful!­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­

Pump Life
United States
27 minutes using the app
July 10, 2022

Maria was very helpful to answer questions and provide feedback on how to improve our Shopify site!

PM
United States
27 minutes using the app
TYDAL replied July 11, 2022

We really appreciate the 5-Star review! 🤩 These reviews make our day here. Thanks, Kevin

Edited March 1, 2023

Abbie was so helpfull and gave me the best advice which I took. I'm a new user and she was easy to chat with. I will recommend this app to others.

Gypsylaneboutique
United States
26 minutes using the app
TYDAL replied March 1, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin

October 26, 2022

Uygulamayı çok hızlı bir şekilde yükledim ve Paul'a vermiş olduğu tüm desteklerden dolayı çok teşekkür ederim. Kendisi mükemmel bir şekilde tüm süreçlerle ilgili yardımcı oldu ve uygulamayı özelleştirebilmem için tüm sorularımı cevapladı. Aynı zamanda kendi de önerilerde bulundu. Rivo'nun diğer ürünlerini de kullanacağımdan şüphem yok.

Sensy
Türkiye
26 minutes using the app
TYDAL replied October 26, 2022

Uygulamamızı kullandığınız ve düşünceli geri bildiriminiz için çok teşekkür ederiz! 🤩 Başka bir şeye ihtiyacın olursa, biz her zaman senin için buradayız. Çok takdir ediyorum, Kevin

December 15, 2022

Easy to use app, I chose this app because its email pop ups option also installed to my store, fab service thanks to Betty!

OliWell
United Kingdom
26 minutes using the app
TYDAL replied December 19, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

October 16, 2022

Arianne helped me set up this app and was over the top with her service. I highly recommend using this app!

Poppy and Pine Creations
United States
26 minutes using the app
TYDAL replied October 17, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

May 21, 2022

L’app è stata molto semplice da usare e mi sono trovato finora bene. L’assistenza è pronta ad aiutarti ed é molto gentile.

Tina Canzano Jewels
Italy
26 minutes using the app
TYDAL replied May 23, 2022

Siamo così felici che tu sia soddisfatto della nostra app! Grazie mille per la recensione positiva a 5 stelle! 🌟I migliori auguri, Kevin