TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,094)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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Mica was amazing and helped me alot, my only problem is that I am not able to edit the date when reviews were submitted
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Maria from the support team was friendly and super helpful in assisting me with setup and getting onboarded with the app after installation! The interface is clean and user-friendly on both the front and backend, and I'm looking forward to collecting reviews.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
super fast customer service, Abbie was incredibly helpful, even suggesting a few other things to help my store look good.
really appreciated the help
Thank you so much for the review! So glad that you had a great experience with us. If there's anything we can do to improve your experience, please feel free to reach out! We're here to help.
- Lea & Rivo Team
Jel provided me the best customer service chat experience in all of 2023. Still new to the app but feeling optimistic. Thanks!
Your review put a big smile on our faces! Thank you so much for taking the time to share your feedback.
Cheers, Kevin
Therese responded with fantastic speed to a very important matter, I am very satisfied. I'm sure he's a true professional in his field. If I need anything, she can help me quickly and efficiently every time. Thanks to the smart lady for the work!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I installed it for gathering product reviews. I love the fact that it's not complex to install and use. Pretty straightforward
Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Much appreciated, Kevin
The app is so easy to use and the customer service team is amazing. They were able to help me set up and verify everything as well as send through helpful guides for my questions.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin
Customer service response was quick and incredibly helpful. I was able to unlock priority email for free! and get other features I didn't even know existed. Overall I would give the customer service provided today by Paul a 15/10.
Thank you so much for your kind words! Our team strives to provide excellent customer support. Thank you for choosing our app, and don't hesitate to reach out again if you need anything else in the future!! - Lea, Rivo Support Manager
Customer assistance was very helpful with fast service. No pushy upsells. Very friendly. We will consider more upgrades as we grow our business.
Thank you so much for your kind words! We always aim to provide fast and helpful service. We look forward to continuing to support your success! - Lea, Rivo Support Manager
Great support! They work fast and give great advice. will recommend to friends definitely 10/10 from me
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our support team. We take pride in providing quick and helpful advice to our customers. Thanks for the recommendation! - Lea, Rivo Support Manager