TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,544)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 22, 2024

Works just as you need it! Support is fantastic. For a free app I'm quite impressed!

DucPals
United States
About 13 hours using the app
TYDAL replied October 24, 2024

Thrilled to hear it works perfectly for you and that you're impressed with our support! Thanks for the fantastic review. Here to impress further! 🌟
- Kevin & TYDAL Team

July 15, 2024

Their customer service is really grat. and it is a good for shopify store.

Bayit
India
2 months using the app
TYDAL replied July 16, 2024

Thank you for the kind words about our customer service! We're thrilled to support your Shopify store and help you succeed.
- Kevin & TYDAL Team

August 11, 2024

The customer service is really good and they help very nicely

Redefined
United Kingdom
28 days using the app
TYDAL replied August 13, 2024

Thanks for your kind words! We're thrilled you had a great experience with our customer service. We're here to help anytime!
- Kevin & TYDAL Team

October 20, 2024

The suppport is reallyyy good, thanks again Sam. He really did a great job helping me out with the CSV. files.

Liviara
Germany
About 13 hours using the app
TYDAL replied October 22, 2024

Super glad to hear you had a great experience with our support! Thanks for the shoutout, and we're here whenever you need more help with those CSVs! 🌟
- Kevin & TYDAL Team

July 15, 2024

TYDAL is a fantastic review app for Shopify. It's easy to use and packed with great features that have boosted my store's credibility. The support team is exceptional—Sam, in particular, was incredibly helpful and responsive. Highly recommend TYDAL and their top-notch support!

flexivari.
United States
16 days using the app
TYDAL replied July 17, 2024

Thanks for your awesome review! We're thrilled TYDAL is boosting your store's credibility and that our support team could assist you effectively. We appreciate your recommendation!
- Kevin & TYDAL Team

August 15, 2024

The app was easy to install and I got all lot of help from the support team member (Jamie).
Who was able to respond fast and answered all my questions and gave me some tips on my store.
She was polite and asked what I wanted first, which is great since it’s a bit sensitive subject
So far I have great experience.

Apparelhue
Sweden
About 2 hours using the app
TYDAL replied August 16, 2024

We're so happy to hear about your positive experience! Our support team is always ready to help and tailor advice to your needs. Thanks for sharing! 😊
- Kevin & TYDAL Team

September 5, 2024

I had an outstanding experience with Tydal, thanks to Adrian's exceptional assistance! From the moment I reached out, Adrian was attentive, knowledgeable, and genuinely invested in helping me find the perfect solution. He patiently answered all my questions, provided insightful recommendations, and went above and beyond to ensure I felt confident with my choice. It's rare to find such dedicated support these days, and Adrian's commitment to providing a top-notch customer experience truly stood out. Thank you, Tydal and Adrian, for making the process smooth, enjoyable, and stress-free. Highly recommend!

MQM
Chile
About 2 hours using the app
TYDAL replied September 8, 2024

We're thrilled to hear about your outstanding experience with Tydal and our support team! Thanks for the glowing review and recommendation. We're always here to help! 😊
- Kevin & TYDAL Team

July 24, 2024

Great support, helped with everything immediately! Excellent experience

Jelliko
Australia
19 days using the app
TYDAL replied July 25, 2024

Thank you for the fantastic review! We're so glad our support team could assist you quickly. Thrilled you had an excellent experience!
- Kevin & TYDAL Team

October 12, 2024

Perfect, work as expected, many thanks for the tool and support of Jamie !

Les Trésors de Gaby
France
About 12 hours using the app
TYDAL replied October 14, 2024

Thank you for your review! We're thrilled it's working perfectly for you. Here if you need further support or have questions! 😊
- Kevin & TYDAL Team

October 17, 2024

This app made setting up customer reviews much easier than others I’ve tried. I appreciate the helpful support from Adrian!

The Stylish Daisy
Canada
About 1 hour using the app
TYDAL replied October 20, 2024

Glad it helped streamline your setup! We appreciate your feedback and are here if you need us. Thanks for choosing our app!
- Kevin & TYDAL Team