TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,778)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

April 20, 2024

I liked the support team, I found it fast and polite. thank you very much for your service.
gostei da equipe de suporte, achei ela rápida e educada. muito obrigado pelo atendimento, mas o atendimento é em inglês

iconpy
Brazil
2 days using the app
TYDAL replied April 22, 2024

Obrigado pelo seu feedback! Estamos felizes que você esteja satisfeito com nossa equipe de suporte. Deixe-nos saber como podemos tornar sua experiência ainda melhor enquanto você continua conosco! 😊
- Equipe Kevin e TYDAL

January 7, 2024

Jel was very helpful and responded very quickly.

Milo's Mats
United Kingdom
3 months using the app
TYDAL replied January 12, 2024

Thanks for your feedback! We're glad our support team was helpful. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Lea & Rivo Team

March 30, 2024

good working and 24/7 avaliable

Bintaru
Pakistan
30 days using the app
TYDAL replied April 1, 2024

Thanks for the feedback! We're here for you 24/7 and excited to see how you'll love it even more with time. 😊
- Kevin & TYDAL Team

February 1, 2024

very good app

bharatTRENDS
India
3 months using the app
TYDAL replied February 5, 2024

Thanks for taking the time to leave feedback! If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

January 12, 2024

the servise is better

UNIVERSE MARKET
Peru
2 months using the app
TYDAL replied January 16, 2024

Thanks for taking the time to leave feedback! If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

December 12, 2023

Very helpfull and kind support team.! I can only recommend for everyone

Mirianda
Switzerland
About 2 hours using the app
February 22, 2023

Bonjour, bien pour le moment, je découvre l'application, service impeccable au niveau du chat aujourd'hui.

AZL Trading
Belgium
Over 1 year using the app
TYDAL replied February 24, 2023

Merci beaucoup d'avoir utilisé notre application et d'avoir laissé un avis ! Notre objectif est de dépasser vos attentes et nous aimerions entendre vos commentaires sur la façon dont nous aurions pu faire de votre expérience un 5 étoiles. Écrivez-nous à tout moment.
Cordialement, Kévin

June 7, 2023

The customer service is good and on point. I am about to learn how to use the app and request my first review but so far so good

At Balanceuk
United Kingdom
Over 1 year using the app
TYDAL replied June 9, 2023

Thanks for your feedback! We're glad to hear you're satisfied with our customer service. We're here to help you every step of the way to make sure you have the best experience possible! Let us know if there's anything we can do to make your experience even better. Cheers! - Lea, Rivo Support Manager

July 7, 2023

Very helpful and efficient.

Cam & Cai
United States
About 1 year using the app
TYDAL replied July 7, 2023

Thank you for your time to leave a review! We strive to provide the best customer experience possible, and we are always here to help you further. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to our support team.
- Lea & Rivo Team

May 18, 2023

Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.

thetinycompany
United Kingdom
About 1 year using the app
TYDAL replied May 18, 2023

Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager