TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,036)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support and intuitive interface, suitable for both beginners and experienced users. It effectively manages customer reviews, boosting store credibility and conversion rates. The app integrates smoothly with Shopify, offers extensive customization options, and supports automated review requests, including photo and video reviews.

October 16, 2024

The TYDAL Product Reviews App has significantly improved our customer engagement and review collection. The interface is intuitive and easy to use. I also want to give a shoutout to Sam from the support team for his exceptional assistance, he made the setup process smooth and hassle-free!

Fashimaan
Pakistan
About 2 months using the app
TYDAL replied October 17, 2024

Thanks for the awesome review! We’re thrilled to hear our app and support team are making things smoother for you. Enjoy using the app!
- Kevin & TYDAL Team

November 9, 2024

I just was working with Adrian and he was great. The app works exceptionally well and supported by a world class support team. Some apps have support which will take days to get a response. I always received immediate assistance, even on weekends like today. VERY HAPPY CUSTOMER

Ariana & Evans
United States
24 days using the app
TYDAL replied November 11, 2024

We're thrilled you're happy with the app and our support! Thanks for being a great customer. 😊
- Kevin & TYDAL Team

November 16, 2024

Tydal has been a great addition to our store. It’s free to use, super user-friendly, and makes managing reviews a breeze. The customer support is top-notch—fast, helpful, and always on point. If you’re looking for a reliable reviews app, this one’s a no-brainer. Highly recommend!

Elev8
South Africa
22 days using the app
TYDAL replied November 18, 2024

Thanks for the amazing feedback! We're so glad Tydal has been a great fit for your store and that you're enjoying the user-friendly features and top-notch support. We appreciate the recommendation!
- Kevin & TYDAL Team

November 9, 2024

Definitely recommend to others! I had trouble with how to show it on my website, but Sam helped very quickly and efficiently that it got solved within minutes! Amazing service. This app is excellent for small businesses, with its free price and its simple and straightforward app.

Koalajoo Studio
Canada
5 days using the app
TYDAL replied November 11, 2024

We're thrilled about your positive experience and that our support team could assist you so quickly! Thank you for recommending us and for highlighting the value our app brings to small businesses. 😊
- Kevin & TYDAL Team

October 8, 2024

WOW!! The best app I have used with Shopify yet!

I installed the app onto an older theme so some of the options for my theme were not part of the tutorial. I contacted TYDAL through their chat function and was greeted within one minute by SAM who is a rock-star and helped me finish the app set up. It is very easy to use and I highly recommend as a Shopify theme user for over 5 years. Thanks so much Sam for your outstanding customer service.

Mary Allan Skin Care
United States
25 days using the app
TYDAL replied October 10, 2024

Thank you for the amazing review! We're thrilled to hear you had a great experience with our support and found the app easy to use. It means a lot coming from a long-time Shopify user like you! 😊
- Kevin & TYDAL Team

November 4, 2024

I am thoroughly impressed with Tydal's review app and their exceptional customer service! Jamie provided outstanding support throughout the setup process, guiding me with incredible attention to detail and responsiveness. She not only addressed my main concerns quickly but also offered valuable insights to enhance my store’s appearance and functionality. Her expertise and commitment to ensuring my store’s success truly went above and beyond. I highly recommend Tydal to anyone looking to boost their store’s credibility with customer reviews – and if you have the pleasure of working with Jamie, consider yourself in excellent hands!

KamaSarah
United Kingdom
30 days using the app
TYDAL replied November 5, 2024

We're delighted about your positive experience with our app and the exceptional support you received. We're here to ensure your store thrives. Appreciate your recommendation! 🌟
- Kevin & TYDAL Team

October 31, 2024

Works like a charm, easy to setup and easy to use. Can't wait to get the reviews in! Greatly customizable as well!
During setup I needed some support, and it was blazing fast, and Jamie has been an absolute treat at - what was for me - the middle of the night. Amazing support!

Torben Mayer
Germany
About 1 month using the app
TYDAL replied November 4, 2024

We're thrilled to hear the setup was smooth and that our support could assist you, even in the middle of the night. Can't wait for you to start receiving reviews!
- Kevin & TYDAL Team

October 15, 2024

TYDAL Reviews has transformed my Shopify store! It's easy to use and allows customers to submit photo and video reviews, adding great credibility to my products. The support team is incredibly responsive and helpful. I highly recommend this app to anyone looking to enhance their customer feedback experience!

AtlasBagz
United Kingdom
2 months using the app
TYDAL replied October 16, 2024

Thank you for the glowing review! We're thrilled to hear TYDAL Reviews is enhancing your store and that our support team has been helpful. We appreciate your recommendation! 😊
- Kevin & TYDAL Team

November 13, 2024

Jamie was super helpful and amazing - great app, does everything you want with great support what more do you want?

Radiant
Australia
About 1 month using the app
TYDAL replied November 14, 2024

Thanks for the fantastic review! We're thrilled to hear you're enjoying the app and our support. We're here whenever you need us—happy to help!
- Kevin & TYDAL Team

October 25, 2024

Tydal is wonderful. Jamie helped get me going and even made a suggestion to help me manage my page. Awesome customer service and appreciation! Thanks again Jamie, and Tydal.

KC Capital Retail Galleria
United States
About 2 months using the app
TYDAL replied October 27, 2024

We're thrilled you had a great start with Tydal and found our suggestions helpful. Thanks for the appreciation, and we're here whenever you need us! 😊
- Kevin & TYDAL Team