TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,822)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

August 10, 2024

Great help, great experience with the app. Jamie was really helpful with my questions.

Glassy Skincare
Malaysia
2 months using the app
TYDAL replied August 11, 2024

Thanks so much! We're thrilled you had a great experience and found our help useful. Your feedback means the world to us! 😊
- Kevin & TYDAL Team

June 27, 2024

Great app. Easy to install and the support is great. Please consider and option where reviews can automatically added to website.

ForeverGems_SA
South Africa
Over 2 years using the app
TYDAL replied July 1, 2024

Thank you for your feedback and suggestion! We're glad you're enjoying our app and support. We'll definitely consider your idea for automatic review integration. Thanks for using our app!
- Kevin & TYDAL Team

October 15, 2024

First time installation was pretty smooth. Jamie was amazing and had suggestions that I hadn't thought of just by taking a look at my store. I think I like it here and might decide to stay for a while.

Personally Loved
United Kingdom
About 1 hour using the app
TYDAL replied October 17, 2024

Glad your first installation went smoothly and you found our suggestions helpful! We're thrilled you're considering staying with us. Welcome aboard!
- Kevin & TYDAL Team

November 5, 2024

Always on hand to help no matter how small and easy the issue is!

Angel Hair & Beauty Supplies Ltd
United Kingdom
About 20 hours using the app
TYDAL replied November 6, 2024

That's what we're here for! We're glad to help anytime, no matter the issue. Thanks for your feedback! 😊
- Kevin & TYDAL Team

August 14, 2024

Jamie was a great help and shared valuable information/tips for me to get started using the app!

Earth Toned Tea
United States
22 days using the app
TYDAL replied August 16, 2024

Thrilled to hear that! We're always here to provide tips and help you get the most out of the app. Thanks for the feedback! 🌟
- Kevin & TYDAL Team

October 30, 2024

Easy to use and very flexible. Had some stupid questions -> Support solved it immediately. Very happy about it!

51andmore.com
China
1 day using the app
TYDAL replied November 4, 2024

We're glad to hear you found the app easy to use and our support helpful! No question is too small—always feel free to reach out. Thanks for the great review!
- Kevin & TYDAL Team

October 13, 2024

Support is amazing! App works good and now also better sales, because the reviews

Bonitaflora
Netherlands
About 5 hours using the app
TYDAL replied October 14, 2024

Thank you for the fantastic review! We're thrilled to hear the app is working well and boosting your sales. Here to help whenever you need us! 😊
- Kevin & TYDAL Team

October 8, 2024

Brilliant service, quick and friendly

Tidal Treats
United Kingdom
28 days using the app
TYDAL replied October 10, 2024

Thanks so much for the kind words! We're happy you enjoyed our quick and friendly service! 😊
- Kevin & TYDAL Team

August 10, 2024

In my opinion this is hands down the best review app out there, and it's completely free. Jamie from customer support went above and beyond to help me get set up. if any review app deserves more than 5 stars, it's this one.

MySpyShy
United States
1 day using the app
TYDAL replied August 11, 2024

Wow, thank you for such an amazing review! We're thrilled to hear you're loving the app and our support. Your kind words truly make our day! 😊
- Kevin & TYDAL Team

October 5, 2024

I can’t express enough how thrilled I am with the Tydal app! A special shoutout to Sam, whose support truly made a difference in my experience. From the moment I reached out for help setting up reviews in my custom Shopify theme, Sam went above and beyond. He meticulously adjusted the CSS to ensure it aligned perfectly with my branding, and even implemented custom changes to seamlessly integrate the reviews into my product info tab.

Sam's dedication and attention to detail completely blew me away. The level of service I received was not just impressive; it was unexpected and genuinely appreciated. I’m already considering Rivo for customer loyalty features, and I know if I get to work with Sam again, I’ll be in great hands!

Thank you, Sam, for your outstanding support! It was an absolute pleasure working with you!

Elysian Loom
United States
About 1 hour using the app
TYDAL replied October 7, 2024

We're over the moon to hear about your fantastic experience with Tydal and our support team! Thanks for the special shoutout. Looking forward to impressing you with Rivo too! 😊
- Kevin & TYDAL Team