Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and sales through features like automatic review requests and customization options. They find the interface user-friendly and integration with Shopify seamless. The app's customer support is commended for their swift and effective problem-solving. It's recommended for its ease of use and the value it brings to businesses.

May 16, 2024

This app has helped a lot of store owners, they are a caring team, and the customer service is very good, not only the response speed, but also beautiful

Minimal Latex
China
7 days using the app
TYDAL replied May 17, 2024

Thanks for the kind words! We're dedicated to supporting store owners and providing top-notch service. Your feedback brightens our day! 🌟
- Kevin & TYDAL Team

May 2, 2024

Easy to install but especially the wonderful customer service and help that I received; Jaime was great with answering all of my questions in detail.

Eleanor Greetings
United States
9 days using the app
TYDAL replied May 6, 2024

We're delighted to assist! Thanks for choosing us. Our support team is always here to ensure a smooth experience for you.
- Kevin & TYDAL Team

March 20, 2024

Excellent customer support. Haven't had much time to actually use the app, but I don't anticipate encountering any problems. Highly recommend!

Essential Soapworks
Canada
About 1 month using the app
TYDAL replied March 25, 2024

Thanks so much! We're thrilled to hear about your positive experience with our support team. Enjoy the app, and we're here if you need us!
- Kevin & TYDAL Team

April 12, 2024

Good and fast customer service, and a really nice app overall

Glanza
Netherlands
About 2 months using the app
TYDAL replied April 15, 2024

Thanks for the great review! We're glad you enjoyed our service and app.
- Kevin & TYDAL Team

March 24, 2024

Not been Able to use it properly yet, but I feel pretty comfortable to leave a 5star review for it thanks to SAM. He's been cute AF with me and helped with my request during sunday afternoon, so... Thanks Sam and all the customer service live chat team.

Tedreku
Italy
10 days using the app
TYDAL replied March 25, 2024

Wow, thanks for the 5-star review! Thrilled we made your experience so positive, even on a Sunday. Your comfort and satisfaction are our top priorities. Cheers to more great experiences ahead!
- Kevin & TYDAL Team

March 26, 2024

I like this app very much. The support system they provide is really good.
I give 5 star to this app.

Health & Cosmetics
India
28 days using the app
TYDAL replied March 27, 2024

Thanks for the 5 stars and the kind words about our support system! We're so glad you're enjoying the app. 😊
- Kevin & TYDAL Team

May 6, 2024

TYDAL Product Reviews App has been a game-changer for my Shopify store. Its intuitive interface and customizable options made setup a breeze. But what truly impressed me was their exceptional customer service. When I had an issue, their support team was quick to respond and went above and beyond to resolve it. Since integrating TYDAL, I've seen a noticeable increase in customer engagement and trust. I highly recommend TYDAL to any Shopify merchant looking to enhance their online presence.

The Night Market
United States
About 22 hours using the app
TYDAL replied May 8, 2024

Thrilled to hear TYDAL has been a game-changer for your Shopify store! Thanks for recommending us. We're here to support your success every step of the way.
- Kevin & TYDAL Team

April 16, 2024

chatting with your support(sam) really wholesome and additional tips given were awesome

AMLIRA
India
13 days using the app
TYDAL replied April 18, 2024

Awesome! Thanks for sharing your experience, and we're glad our tips were helpful. See you next time!
- Kevin & TYDAL Team

May 13, 2024

Jamie was amazing! They have really great customer service. I definitely recommend for anybody needing to add reviews to their services.

Temple Raiment
United States
4 days using the app
TYDAL replied May 16, 2024

We're thrilled to hear that you had an amazing experience with our support team! Thanks for recommending us. We're here for you anytime!
- Kevin & TYDAL Team

May 18, 2024

Amazing app customer service to the roof honestly couldn't ask for more they even followed my Instagram supporting my business defiantly one of the best apps out there hope they can continue like this.

GlowDrivesMY
Malaysia
2 days using the app
TYDAL replied May 20, 2024

We're thrilled you're happy with our app and service! Supporting your business is our priority. Thanks for the kind words and for choosing us!
- Kevin & TYDAL Team