TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,824)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 26, 2024

Adrian help me with my doubts. He was clear and gentle.

Foresta
Italy
1 day using the app
TYDAL replied October 29, 2024

Thanks for your kind words! We're glad to hear our support could clear up your doubts in a friendly way. 😊
- Kevin & TYDAL Team

October 10, 2024

Amazing customer service. Sam was really kind and took time to support and explain to me the process. Nothing was too much trouble and being totally new to this it was so much appreciated how patient and clear the explanations were. Thanks so much!!

Maddie & Smudge
United Kingdom
34 minutes using the app
TYDAL replied October 14, 2024

Thank you for the wonderful review! We're glad to be of help, especially as you start this new journey. Always here for you! 😊
- Kevin & TYDAL Team

September 1, 2024

Gostei muito do aplicativo e do atendimento do Sam, prontamente ajudou a resolver e ficamos satisfeitos com todo o funcionamento!

BLACKSTONE BRASIL
Brazil
2 months using the app
TYDAL replied September 3, 2024

Obrigado pelo seu feedback! Estamos felizes que nossa equipe de suporte conseguiu resolver seu problema prontamente e que você está satisfeito com nosso aplicativo. Estamos aqui sempre que você precisar de nós!
- Kevin e equipe TYDAL

August 12, 2024

Great customer service. They respond very fast and they helped me with my questions.

My Store
Germany
22 days using the app
TYDAL replied August 14, 2024

Thanks for the kind words! We're thrilled to hear you had a great experience. If you need any more help, just give us a shout!
- Kevin & TYDAL Team

October 27, 2024

Jamie was phenomenal, and got me set up with the app thx

recoverysupps.com
United States
About 23 hours using the app
TYDAL replied October 29, 2024

Thanks for the phenomenal review! We're so glad we could help get you set up. Enjoy using the app! 😊
- Kevin & TYDAL Team

September 29, 2024

Love all of its features. Easy to use and great customer service

Icyluxe
United States
About 17 hours using the app
TYDAL replied October 1, 2024

We're thrilled you love the features and find our app easy to use! Thanks for the shout-out to our customer service. 😊
- Kevin & TYDAL Team

November 5, 2024

So far so good. Would love the possibility of adding individual reviews manually. Jamie was very excellent with helping me out when I needed help with setting up and verifying my account. Great job Jamie!

12 Parsecs Designs
Canada
27 minutes using the app
TYDAL replied November 6, 2024

Thanks for the feedback! We're glad to hear support was helpful. Adding individual reviews manually is a great idea – we’ll pass it along to the team! 😊
- Kevin & TYDAL Team

August 23, 2024

Customer service was quick, and they guided me step by step to resolve my questions. I really like the app.

Creating for peques
United States
10 days using the app
TYDAL replied August 25, 2024

Thanks for your kind words! We're thrilled to help and happy you like the app. 😊
- Kevin & TYDAL Team

September 25, 2024

Sam give a Brilliant service Client support
Excellent product review app to have
so easy to set up into the shop

BlueSoulMate
United Kingdom
About 3 hours using the app
TYDAL replied September 27, 2024

Thanks for the brilliant feedback! We're thrilled you found the setup easy and are enjoying the app. 😊
- Kevin & TYDAL Team

November 7, 2024

The customer service staff really made me feel and offered to help me with comments and store details

charmorgrace
China
About 2 hours using the app
TYDAL replied November 8, 2024

We're so glad our team could assist you effectively! Thank you for sharing your experience. 😊
- Kevin & TYDAL Team