TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,043)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews, enhancing store credibility and conversion rates. They appreciate the user-friendly interface, seamless integration with Shopify, and features like photo and video reviews. Key highlights include customizable widgets, automated review requests, and efficient moderation tools. The app is easy to set up and operate, with exceptional customer support noted for its responsiveness and effectiveness.

November 8, 2024

Great app, I had some problems and customer service Sam helped me out a lot. I will be using this product for a long time.

UDECKTILES
United States
About 1 month using the app
TYDAL replied November 11, 2024

We're so glad our customer service team was able to assist you effectively! Thank you for choosing to stick with us. 😊
- Kevin & TYDAL Team

November 15, 2024

This app is very user friendly and a great addition to my store and brand! The customer service is top tier and Jamie was amazing. I would definitely recommend this app to anyone looking for feedback to help improve their business.

Y.O.U Your Own Universe Botanica
United States
17 days using the app
TYDAL replied November 18, 2024

We're delighted to hear the app is a great fit for your store and that you've had a top-tier experience with our customer service. We appreciate your recommendation and are here to support your business's growth!
- Kevin & TYDAL Team

September 22, 2024

I’ve just started using the TYDAL Reviews app for a while now, and I’m genuinely impressed! The app is incredibly easy to use and packed with so many useful features that have made managing reviews for my business a breeze. From customizing review requests to tracking customer feedback, it has everything I need in one place.

What really stood out for me was the exceptional customer support. Sam was quick to respond to my questions and super helpful, making sure everything was set up smoothly. The support team definitely goes above and beyond!

I highly recommend TYDAL Reviews to anyone looking for a reliable, feature-packed review management tool.

Queen of Peas UK
Singapore
About 1 month using the app
TYDAL replied September 24, 2024

We're thrilled to hear TYDAL Reviews is making review management easy and effective for you! Thanks for sharing your experience and recommending us. Your support means the world to us! 😊
- Kevin & TYDAL Team

November 9, 2024

I had an amazing experience with this app, and Sam’s support was fantastic! Everything was handled so smoothly, and having such responsive and helpful assistance made a big difference. Highly recommend the app, and Sam’s dedication really stands out. Thank you!

Mulleaf FR
United Kingdom
20 days using the app
TYDAL replied November 11, 2024

Thank you for the glowing recommendation! We're thrilled to hear about your amazing experience and are so glad our team could make a difference. 😊
- Kevin & TYDAL Team

October 10, 2024

had a small issue with my import and connected with customer support team Jamie , she was on it immediately and helped me to resolve the issue , support is 10-star! well if i can give extra 5

StealsDeal.co.uk
United States
3 months using the app
TYDAL replied October 14, 2024

Thanks for your awesome review! We're glad we could quickly resolve your issue. Your extra stars made our day! 😊
- Kevin & TYDAL Team

November 16, 2024

Sam was very helpful with whatever i needed to do. The help I received was very very quick, in under 30 seconds he was able to solve my problems.
As for the app, it's super user friendly and very easy to set up. Also, it helps in increasing traffic on your website. i'd give it 10 stars !!!

Krescent
India
6 days using the app
TYDAL replied November 18, 2024

Thrilled to hear our quick support and user-friendly app are making a difference for you! Thanks for the 10 stars—we're here whenever you need us!
- Kevin & TYDAL Team

October 24, 2024

Jamie Support was absolutely fantastic! From the moment I reached out, they were quick to respond, incredibly helpful, and genuinely invested in resolving my issue. Jamie went above and beyond, providing clear and concise instructions while maintaining a friendly and professional attitude throughout the process. Their dedication and patience made the experience seamless, and I couldn’t have asked for better service. Tydal is lucky to have such a stellar support team member. Thank you, Jamie!

Holabella
United States
About 1 month using the app
TYDAL replied October 27, 2024

So glad to hear you had such a fantastic experience with our support team! Thanks for taking the time to share your thoughts—we really appreciate it! 😊
- Kevin & TYDAL Team

November 7, 2024

Jamie helped out with an issue i had quickly and efficiently.

Highly recommend this app

Towy Trailer Centre
United Kingdom
4 months using the app
TYDAL replied November 8, 2024

We're thrilled we could help resolve your issue quickly! Thanks for recommending our app. 😊
- Kevin & TYDAL Team

September 25, 2024

Currently this is the best review app on Shopify. I fully recommend it and also keep in mind that their support is helping you all the time without any delays. Sam was really helpful and everything went smooth.

Gentissimo SOLO PER ME
Romania
3 months using the app
TYDAL replied September 26, 2024

We're thrilled to hear you think we're the best review app on Shopify and that our support team was able to assist you smoothly! Thanks for the recommendation! 😊
- Kevin & TYDAL Team

September 27, 2024

Everyone is always helpful. I've never had an issue that wasn't taken care of.

The Crown Him Apparel Brand
United States
Almost 2 years using the app
TYDAL replied September 30, 2024

We're glad to hear our team has consistently been helpful and resolved your issues! Thanks for the great feedback. 😊
- Kevin & TYDAL Team