TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,834)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 30, 2024

Jamie was so helpful and quick to respond. She is also knowledgeable about the products.

Vibrant Vibes & Soul
United States
About 10 hours using the app
TYDAL replied October 1, 2024

We're thrilled to hear you found our team helpful, responsive, and knowledgeable! Thanks for the great feedback. 😊
- Kevin & TYDAL Team

November 16, 2024

awesome customer service, i just installed the app, they sorted everything for me for example they quickly verified my account and removed powered by tydal branding, i basically had to do nothing, great help

Trendy-Kings
United Kingdom
9 minutes using the app
TYDAL replied November 18, 2024

We're thrilled to provide you with awesome service and make your setup as smooth as possible. Thanks for choosing us and sharing your experience!
- Kevin & TYDAL Team

August 18, 2024

Adrian was very quick to help and get our store all set up so we could start using the app. As a small business it can get pretty pricey to add apps for everything you need on your site. Having a quality app with great customer service for free is definitely appreciated!

Designs By Scamper
United States
34 minutes using the app
TYDAL replied August 19, 2024

We're glad we could help you get set up quickly! We know every dollar counts for small businesses, so we're happy to provide a quality app and great service at no cost. Thanks for your support!
- Kevin & TYDAL Team

October 11, 2024

The customer service is totally awesome. They helped promptly and went further to fix a few more potential issues.

DipSomeTea
United States
About 1 hour using the app
TYDAL replied October 14, 2024

Thank you for your kind words! We're thrilled to provide awesome service and go the extra mile. Here whenever you need us! 😊
- Kevin & TYDAL Team

October 20, 2024

Sam, my agent was incredibly helpful and efficient with his replies. I must say the service at Tydal has been amazing and I am impressed. I will continue to use this service for my store due to this

SP Enterprise
Guyana
19 minutes using the app
TYDAL replied October 22, 2024

We're thrilled to hear about your excellent experience with our agent and service! Thanks for choosing Tydal for your store. We look forward to continuing to support you! 🌟
- Kevin & TYDAL Team

September 7, 2024

Really good support (in my case Adrian), finished the TYDAL branding removal in a second.

Yappy Corner
United States
23 days using the app
TYDAL replied September 9, 2024

We're glad we could assist you so quickly! Thanks for the great review about our support. 😊
- Kevin & TYDAL Team

October 13, 2024

I am vey happy with this app. very easy to use with clean interface. and above all the support team is very helpful.

fatafatloot
India
About 2 hours using the app
TYDAL replied October 14, 2024

Thank you for your feedback! We're delighted you're happy with the app and our support team. We're here whenever you need us! 😊
- Kevin & TYDAL Team

September 2, 2024

Amazing customer support

Sucipetshop
Nigeria
About 1 month using the app
TYDAL replied September 4, 2024

Thank you! We're thrilled you had an amazing experience with our customer support. We appreciate your feedback!
- Kevin & TYDAL Team

September 6, 2024

Team are great, customer service on point!

Sundarbans Watches
United Kingdom
2 days using the app
TYDAL replied September 8, 2024

Thanks for the compliment! We're thrilled to hear our team hit the mark for you. 😊
- Kevin & TYDAL Team

November 13, 2024

Simple install, and with fast and helpful live chat (Adrian) who helped me with my queries upon my first use.

Concept Prints
United Kingdom
30 minutes using the app
TYDAL replied November 15, 2024

So glad to hear your installation went smoothly and our live chat team could assist right away! Thanks for sharing your experience.
- Kevin & TYDAL Team