TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,795)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

Edited November 19, 2024

But what really sets TYDAL apart is their incredible support team. They are genuinely some of the best we've worked with—fast, friendly, and always willing to go the extra mile. Whether it’s answering questions, tweaking settings, or helping with custom requests, they deliver top-notch service every single time.

Cocolychee
United States
29 days using the app
TYDAL replied October 24, 2024

Thanks for the great review! We're excited about the AI integration too and glad our support could assist you. Here whenever you need us! 🌟
- Kevin & TYDAL Team

September 7, 2024

This app has been a game-changer for my store! It’s so easy to set up, and I love how it lets my customers leave reviews right on my site. The interface is clean, and everything works smoothly. Sam from the support team was incredibly helpful in getting everything up and running. Plus, it’s really helped build trust with new shoppers. Definitely recommend this app to anyone looking to boost their store’s credibility!

hooked.
South Africa
17 days using the app
TYDAL replied September 9, 2024

We're thrilled to hear our app has been a game-changer for your store! Thanks for the fantastic review and recommendation. We're here to support you anytime! 😊
- Kevin & TYDAL Team

October 11, 2024

Great Support Team. Sam on the Chat helped me with the initial set-up and removal of branding from the form promptly and in a friendly manner, plus gave me a couple of very useful tips!

Look forward to getting stuck in and start using the App.

Thank you!

PAOLOREFLEX
United Kingdom
26 days using the app
TYDAL replied October 14, 2024

Thanks for your review! We're glad the chat support was helpful during your setup. Excited for you to start using the app—here if you need any more tips! 😊
- Kevin & TYDAL Team

September 10, 2024

This app seems like a powerful tool for gathering and showcasing customer reviews. I'm looking forward to seeing how it enhances customer trust and boosts engagement on my store.
Sam provided outstanding support. He was incredibly helpful, friendly, and responsive throughout the process. The VIP status and additional support perks are much appreciated!

Overall, I'm very pleased with both the app and the support experience. Thank you for making this such a positive experience!

Doabella
United Kingdom
22 days using the app
TYDAL replied September 12, 2024

Thank you for the wonderful feedback! We're excited to see how our app helps boost trust and engagement for your store. Glad you enjoyed the VIP perks and support. 😊
- Kevin & TYDAL Team

September 2, 2024

Tydal does exactly what is says, and really well. The best part was the support, Sam was super helpful and super quick at assisting to get it set up. Thanks again!

Scanos Brands
Australia
About 2 months using the app
TYDAL replied September 4, 2024

Thanks for the great review! We're thrilled Tydal meets your expectations and that our support team was helpful in getting you set up quickly. We appreciate your feedback!
- Kevin & TYDAL Team

October 17, 2024

Jamie was huge help in getting the TYDAL App setup. I am looking forward to how this can drive more sales to my website. Thank You

WildSidePepper.com

Wild Side Pepper Company
United States
13 days using the app
TYDAL replied October 20, 2024

So glad we could help with your setup! Excited to see how TYDAL boosts your sales. Thanks for choosing us! 🚀
- Kevin & TYDAL Team

November 17, 2024

I personally am technically challenged when it comes to apps and computer work but with TYDAL the process was simple. The offer a 24/7 chat line which puts me more at ease knowing that there is always someone on the other end to assist me. They are so quick and efficient with their responses. I'd definitely recommend TYDAL to those who need an easy set up and on the go staff. Thank you

Vita-Nova
South Africa
2 days using the app
TYDAL replied November 19, 2024

Wonderful! We're glad TYDAL's 24/7 support and easy setup made a positive difference for you. We appreciate your recommendation! 😊
- Kevin & TYDAL Team

October 22, 2024

It'd be great if you could update this, since only allowing one image per review isn’t very user-friendly. Like on Amazon, where people can upload multiple images instead of just one. If you can fix this, your software would be perfect!

Smart 360 Photo Booth
Hong Kong SAR
1 day using the app
November 3, 2024

still getting started with this app, but the customer service has been so fantastic already while i'm figuring everything out!! Jamie was absolutely wonderful and incredibly helpful.

astraea goods
United States
11 days using the app
TYDAL replied November 5, 2024

We're glad to support you as you get started. Thanks for sharing your positive experience with our customer service! 😊
- Kevin & TYDAL Team

October 5, 2024

I had the pleasure of interacting with SAM, and I must say the service was outstanding. They were incredibly patient, attentive, and resolved my issue promptly. Their professionalism and friendly approach made the entire process smooth and stress-free. It’s rare to find such dedicated and helpful customer support. Thank you for making my experience so positive!

Aura Essence Care
India
10 days using the app
TYDAL replied October 7, 2024

We're thrilled to hear about your positive experience with our support team! Thanks for sharing your kind words. We’re here whenever you need us! 😊
- Kevin & TYDAL Team