TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,846)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 6, 2024

Awesome app, Adrian was the helper of the century, very kind and helpful

UKsBestDesigns
United Kingdom
About 2 hours using the app
TYDAL replied September 8, 2024

We're so glad you had an awesome experience! Thanks for the kind words about our app and team. 😊
- Kevin & TYDAL Team

June 19, 2024

I have just installed the app, eager to see how it work. The customer support staff, Jamie, did a wonderful job in helping me and in offering further advice to improve my online store.

Lussette
Romania
2 months using the app
TYDAL replied June 21, 2024

Thank you for installing! We're excited for you to experience our app. Glad our support team could assist and offer advice for your online store. Enjoy exploring!
- Kevin & TYDAL Team

May 25, 2024

I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly.

However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback.

Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.

Mygreenscape | Buy Plants Online
Canada
About 2 months using the app
TYDAL replied May 27, 2024

Thank you for your valuable feedback! We're thrilled we could assist you efficiently. We'll definitely consider adding those features to enhance user experience. Your input helps us improve!
- Kevin & TYDAL Team

June 16, 2024

I just downloaded the app today so all I can leave a review for is the excellent and clear customer service Jamie provided for me today.

I look forward to following up with a full review after I have used the app for some time.

shopeverythinghappy
United States
About 1 month using the app
TYDAL replied June 18, 2024

Thank you for your kind words about our customer service! We're excited for you to experience all our app has to offer. Looking forward to your future insights!
- Kevin & TYDAL Team

November 5, 2024

great

My Tisse
United Kingdom
22 days using the app
TYDAL replied November 6, 2024

Thanks for your review! We're happy you had a great experience. 😊
- Kevin & TYDAL Team

October 11, 2024

Amazing app

reflexreliefsocks
Canada
3 days using the app
TYDAL replied October 14, 2024

Thank you! We're so glad you think the app is amazing. 😊 If there's anything else we can do for you, just let us know!
- Kevin & TYDAL Team

August 18, 2024

I highly recommend using Tydal, not only is it great but the customer service is fantastic, I was helped by Adrian who went above and beyond to help me.

Usoapia
South Africa
40 minutes using the app
TYDAL replied August 19, 2024

Thank you so much for recommending Tydal! We're thrilled you had a great experience, and we're always here to go above and beyond for you!
- Kevin & TYDAL Team

September 9, 2024

Smooth, Right to the point, Full of freebies

Jignsid.com
India
About 1 hour using the app
TYDAL replied September 10, 2024

Thanks for the awesome review! We're thrilled you're enjoying the app and the extras! 🌟
- Kevin & TYDAL Team

September 14, 2024

good

Papaw
France
28 days using the app
TYDAL replied September 16, 2024

Thanks for your feedback! Glad to hear it. 😊
- Kevin & TYDAL Team

July 21, 2024

Amazing support by Sam!

Birch and Bow
Australia
3 months using the app
TYDAL replied July 23, 2024

Thank you! We're thrilled to hear you had an amazing experience with our support team. We're here for you anytime!
- Kevin & TYDAL Team