TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,034)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support and intuitive interface, suitable for both beginners and experienced users. It effectively manages customer reviews, boosting store credibility and conversion rates. The app integrates smoothly with Shopify, offers extensive customization options, and supports automated review requests, including photo and video reviews.

November 25, 2024

I recently encountered a frustrating issue where my product reviews weren't displaying correctly on my store. Thanks to the exceptional support from Jamie at Tydal Product Reviews, the problem was quickly resolved.

Jamie not only fixed the issue but also took the initiative to customize the layout and positioning of the review section, significantly improving the overall look and feel of my online store.

I'm incredibly impressed with the level of expertise and dedication provided by Tydal's Product Reviews support team. They truly went above and beyond to ensure a seamless experience.

MNE Waste Management
South Africa
Almost 2 years using the app
TYDAL replied November 26, 2024

We're thrilled to have quickly resolved your issue and improved your store's look! Thanks for your kind words. 😊
- Kevin & TYDAL Team

November 20, 2024

Tydal makes collecting reviews simple. We ran into an issue and Sam from the support team was super friendly, quick, and helpful all while using the chat function at 11:30pm. Very nice to know that we can get help at any time!

Puzzles of Color
United States
12 months using the app
TYDAL replied November 21, 2024

Thanks for the great review! We're glad our support team could assist you effectively, even late at night. It's wonderful to hear that our 24/7 chat is helpful! 😊
- Kevin & TYDAL Team

December 10, 2024

The support team were incredibly helpful after I told them how this had to work on my shop site. I wanted this App to function in a specific way and they made that happen! Great team effort. Thanks.

Inspire a Mind / IAM
United States
7 months using the app
TYDAL replied December 12, 2024

Thanks for sharing your experience! We’re thrilled we could help tailor the app for your shop. Your feedback means a lot to us! Let us know if you need anything else! 😊
- Kevin & TYDAL Team

November 1, 2024

It is my first day using the app and I'm excited to see how this will work! Great customer service which makes me more excited to dive in.

Reg Morgan Designs
United States
9 months using the app
TYDAL replied November 4, 2024

Welcome aboard! We're excited for you to see what's possible with our app. Thanks for the kind words—here's to great success with your shop! 🚀
- Kevin & TYDAL Team

October 23, 2024

I’m not as tech savvy. In under a 10 minutes my problem was resolved and I was even invited to look into other options that will elevate my store

s'Cynted
United States
Over 1 year using the app
TYDAL replied October 27, 2024

That's fantastic to hear! We're glad we could help quickly and offer ideas to enhance your store. Thanks for sharing your experience! 😊
- Kevin & TYDAL Team

November 16, 2024

Great app and great customer service. Sam was great and helped improve the reviews function in no time. This app gets me lots of reviews and definitely helps with sales. Thanks again.

3DReefing
United States
3 months using the app
TYDAL replied November 18, 2024

Thanks for your fantastic review! We're thrilled to hear our app and customer service have positively impacted your reviews and sales. We're here whenever you need us—thanks again for choosing us!
- Kevin & TYDAL Team

November 20, 2024

Excellent Support and Seamless Experience!

I recently started using this app to collect reviews, and I’m impressed! The support team is top-notch—they respond quickly and are incredibly helpful. They pinpoint exactly what needs to be done and take care of it efficiently, making the whole process seamless. The app itself works perfectly, and it's been a great addition to my store. I highly recommend it to anyone looking to enhance their review system!

Villa Rustica Art Studio
Argentina
2 months using the app
TYDAL replied November 22, 2024

Thanks for the fantastic review! We're glad you're loving the app and finding our support team helpful. Appreciate the recommendation!
- Kevin & TYDAL Team

November 27, 2024

I just started using this app, so I cannot review that part, but so far, the customer service is awesome. Jamie was very helpful!

Joy Dean Designs
Canada
3 months using the app
TYDAL replied November 29, 2024

Thanks for the kind words! We're glad you had a great experience with our support team. Let us know if you need anything as you explore the app! 😊
- Kevin & TYDAL Team

November 9, 2024

We are Really Happy with this application, it help us to showcase our customers reviews without any issue, providing top notch support and that too without taking any charges.
Thank you so much for your app and special thanks sam for the support.

Hukum Jaipur
India
6 months using the app
TYDAL replied November 11, 2024

We're delighted you're happy with the app and the support! Thanks for the special shout-out and for choosing our application. 😊
- Kevin & TYDAL Team

October 13, 2024

Easy and fast to set up, we have been enjoying seeing our customers reviews on our products! I’ve also heard from a few that the reviews are catching their attention.

Sam with TYDAL support was extremely helpful with getting our watermark removed and setting up our emails!

We will definitely be recommending them to anyone looking for a good review app!

Hempful Healing L.L.C.
United States
2 months using the app
TYDAL replied October 15, 2024

Thank you for your wonderful review and recommendation! We're thrilled to hear you're enjoying the app and that our support team could assist you effectively. We're here whenever you need us! 😊
- Kevin & TYDAL Team