
TYDAL Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,310)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to collect and display customer reviews, enhancing trust and boosting conversion rates. It offers photo and video reviews, customizable widgets, and automated review requests with discounts. The interface is user-friendly with seamless Shopify integration, and the design is clean and adaptable. Merchants appreciate the responsive customer support and the smooth functionality of the app.
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This app is really not good. Lots of glitches and is just very amateur design. They say you can link reviews to Google. That is false. When I asked for help trying to rectify the issue as a google rep contacted me to let me know a simple code change needed to make the reviews show on google... They block me from being able to message them and then stop responding to emails. Not good when a business blocks and ignores you for asking for simple help.
We’re so sorry to hear about your experience with TYDAL Product Reviews and the issues you faced with glitches and Google integration. Our support team is usually quick to assist, but it sounds like we fell short here. We’d love to make this right—please reach out to us directly so we can address the problem and ensure you get the help you need! 😊
- Kevin & Tydal Team
A fantastic, user-friendly app with a clean interface and smooth functionality. Everything works exactly as expected, making it easy to use right from the start. The support team is outstanding — responsive, helpful, and genuinely committed to solving any issues quickly. Highly recommended!
Wow, thanks for the glowing review! 😊 We’re thrilled you love our user-friendly app, clean interface, and smooth functionality. Your recommendation means the world! Always here for you!
- Kevin & Tydal Team
Love everything about this app. What makes this app even more special is their attention to customer services. Not only did they help me with integrating this app onto my store, they went above and beyond to further help me improve the presentation of my store by giving me advice and guidance, not to mention the kind gesture of following me on my social media. I'm truly grateful for this app and the team at TYDAL. Thank you Jamie for your help.
Thank you for the amazing review! We're thrilled to hear you love our app and customer service. Your kind words mean the world to us at TYDAL!
- Kevin & Tydal Team
This is a great app to add to your store! The automated emails have been extremely helpful and saved me so much time. Their customer service has been quick and top notch (Thanks Sam!)
Thank you for the wonderful review! We're so glad our app's automated emails are saving you time and that our customer service has been quick and top-notch. We truly appreciate your support!
- Kevin & Tydal Team
For a free app it is excellent. I enjoy TYDAL's features like a discount code and adjustable settings for the store. One minor issue is that there is an error with managing reviews through email. I hope the tech team is as good as the customer service team and get the problem resolved. I want to personally thank Sam the customer support guy. He did phenomenal at assisting me with the 1000 questions I had. Sam responded quickly to my questions. He really did walk me through it in such a great and professional manner. TYDAL reviews has good customer support and Sam made my day.
Wow, thanks for the glowing review! 😄 We’re thrilled you’re loving TYDAL’s free app features. Sorry to hear about the email review management glitch—our tech team’s on it and just as dedicated as our support crew! Huge thanks for the shoutout to our phenomenal support; we’ll pass along your kind words. Glad we could make your day—here for you anytime! 🌟
- Kevin & Tydal Team
Tydal is an excellent review app. It’s easy to install, user-friendly, and adds instant credibility to your store with customizable star ratings and review widgets. I love that customers can upload photos and videos, and the automated review requests with discount incentives are a great touch. The design is clean and integrates well with any theme. Best of all, the customer support is fast, friendly, and very helpful. It lacks Google Shopping integration for now, but that’s a small tradeoff. Overall, Tydal is a fantastic free app that boosts trust and conversions. Highly recommended!
Wow, thanks for the amazing review! 😊 It’s awesome to hear the automated review requests with discount incentives and clean theme integration are working so well for your store! Noted on the Google Shopping integration—we’re always looking to improve! Thanks for recommending Tydal as a fantastic free app that boosts trust and conversions. We’re here for you anytime!
- Kevin & Tydal Team
The app is simple to set up and use. What I really appreciated was the support team they helped me import my old reviews using an Excel file. They were friendly, fast, and made the whole process smooth. I highly recommend this app if you need a good way to manage reviews.
So glad you found our app easy to set up and use! 😄 Big thanks for the shoutout to our friendly, fast support team for smoothing out your review import. Your recommendation means a ton—we’re here for you anytime! 🌟
- Kevin & Tydal Team
Really easy to use integration, with super quick communication and help. Everything was smooth from setup to execution and any questions I had were answered almost instantly. The team is friendly and knowledgable, genuinely caring about helping you succeed. I highly recommend this if you are wanting a seamless, stress free experience!
Thank you for the glowing review! 😊 We're thrilled to hear our integration was easy and our team’s quick, friendly support made your experience seamless. Your recommendation means the world—here to help you succeed anytime! 🌟
- Kevin & Tydal Team
I had an small issue with the TYDAL Reviews app, and Jamie provided outstanding support! She was quick to respond, patient, and incredibly knowledgeable.
Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Jamie!
So glad we could tackle that issue with TYDAL Reviews! Thrilled our support team’s quick, patient, and knowledgeable service made a big difference. Thanks for the high praise and recommendation—we’re here to keep delivering top-notch support and features! 😄🚀
– Kevin & Tydal Team
I’ve been using the Tydal Shopify app for a few weeks now, and I honestly wish I had installed it sooner. It’s made tracking orders and keeping my customers updated soooo much easier. Everything is automated, looks super clean, and saves me a ton of time.
But what really made the difference for me? Jamie. She was incredibly helpful when I had questions setting things up. Super patient, friendly, and made sure I felt confident using the app. Customer support like that is rare these days!
Wow, we're thrilled to hear you're loving our app! 😊 So glad it’s saving you time with automated order tracking and clean updates for your customers. Huge thanks for the shoutout to our support team—your kind words about their patience and friendliness mean the world! We’re here for you anytime!
- Kevin & Tydal Team