Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

July 17, 2020

great! the support is so quick and nice...it's what i need for my business. hope the VIP version can be more cheap. recomand it!

irisella
China
6 months using the app
January 11, 2021

This is one of the best review apps on the market. The value for money is very good ! About the support, i tried to contact them with email but i didn't receive an answer (it has passed 3 days) so i decided to contact them with the online chat and they answered and fixed the problem very fast. Thank jigs.

Happy Pets Fam
Switzerland
6 months using the app
November 20, 2019

Top APP and the best Support team. Fix my Problems very fast. I highly recommend this App. Big Thanks to the Support Team

Couchhussen
Germany
6 months using the app
April 26, 2022

The app is great and the customer service is very patient!Thanks so muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

ANACOSPLAYONE
China
6 months using the app
WebContrive replied April 27, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying our app.

Please let us know if we can help you with anything further at hello@thimatic.com, we are always happy to help you.

November 7, 2018

I liked the setting part, you can change buttons colors etc. But the reason I giving 5 stars is because I had some problems to enter the program code in my store code. So contacted the support and few hours later all functioned how that's suppose to. Create, friendly, helpful support. Thanks

House Coffee Shop
Canada
6 months using the app
October 11, 2018

I've first installed the app on my website, but didn't find it. After a while, I realized it was successfully installed but in the wrong place. It had appeared at the bottom of the site, so I moved the code to the right place it needed to be. I'm so happy it's free! And it actually works. I also had a pblm when importing csv files from excel, so I switched to Google sheets and that worked. And last, the only complaints I would have and like the app to fix, is that you can only import review photo with an URL link, not an actual .png image, and that the customer can't upload more than 1 photo review in his review. Would really appreciate it if it was fixed.

Zahzay
Canada
6 months using the app
February 27, 2020

Great support team. Really went above and beyond to help set me up. App works great allows a lot of customization.

Ortho Air Pillow
United States
6 months using the app
April 13, 2021

Great app. Solved my problem. I highly recommend it, I have used it on several websites. Please don't hesitate and trust me

Lanshantent
China
6 months using the app
February 28, 2020

good customer support, app easy to use. took 10 min to complete the set up. best app i've used by far.

Ezreal Armwrestling Club
Canada
6 months using the app
November 6, 2019

It's needless to say that this is a game-changing app, so I would rather talk about the other benefits - It's very well priced (affordable), has a ton of features, templates and options. And most importantly, the support team of Rivyo is the best support I have ever come across on shopify. They are polite, quick, responsive and will go out of their way to make your life easier. If you have trouble installing the app for any reason, they'll do it for you with the speed of light.

TheThought-ThatCounts
United States
5 months using the app