Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

June 25, 2019

Other review apps do not come close to the look, usability and support of Rivyo. There was no code conflict with any of my other apps, including the page builder (GemPages). They personally helped me implement and fix a bug one particular app called 'Infinite Scrolling' were the star badges would not display and very quickly they were able to fix this problem for all users.

Rivyo works perfectly in all ways. But I noticed one very important feature missing.. The app is lacking a 'delete all reviews' feature, so I requested them to add this feature. I am still waiting for this feature to be added. Currently you can only manually delete all reviews on current page which is about 30 reviews. So if you have 5,000 reviews it will take forever to delete them all by hand.

Looking forward to the next update with this much needed feature. Thanks for such an awesome app and friendly support!

--WILL UPDATE TO 5 STARS WHEN THIS FEATURE IS ADDED--

PassionGive
United States
10 months using the app
February 21, 2020

Customer service is great! And the app can help sales for our website, 5 Stars! 5 Stars! 5 Stars! 5 Stars! 5 Stars!

Newdecor World
United States
11 days using the app
April 22, 2019

At last found the best App for Product Reviews for my store...Custom support too Good.
Highly Recommended Guys

FAIRPRICE MOBILES
India
10 days using the app
April 4, 2023

Their support team immediately assisted me with my concern. Many thanks to Jigs P. I am very satisfied.

NIFTY HOME LIVING
Philippines
10 days using the app
WebContrive replied April 5, 2023

Thanks for the awesome review about our app & service, We’re so pleased to hear it's working just as it should and that you’re enjoying it so much!

Do get in touch for any queries at support@webcontrive.com and via live chat, we are always happy to help you.

August 1, 2019

Great customer support and happy with the app performance.

StuffedWithFun
Singapore
10 days using the app
February 11, 2023

The support is just amazing. They reached out really quickly and helped me out. They even helped with some customization. No fuzz, just straight to the point. Thumbs up!!! - ZK

City Loo
United States
10 days using the app
WebContrive replied February 14, 2023

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

March 24, 2023

Great and perfect service, although you can't edit product reviews on the app, but the import function is perfect, and great customer service, prompt response and direct assistance, highly recommended

Hidizs | Enjoy Music Like Never Before
Hong Kong SAR
10 days using the app
WebContrive replied March 30, 2023

We’re thrilled that you are satisfied with our app and service, Thank you for your amazing valuable feedback. :)

Do get in touch for any queries at support@webcontrive.com or through in-app live chat. We are always happy to help you.

July 4, 2021

very nice app, the support team is also brilliant. thanks! I have been using it on my store. Very Nice.

botorrofitness
China
10 days using the app
March 7, 2019

I love this app! It's customisable with multiple templates, and easy to review each individual review. You can even reply to them which looks great :) I contacted customer service and got a reply within 30 seconds and a solve within 8 minutes. Outstanding and above expectations!

Rock Trending
Netherlands
10 days using the app
Edited October 9, 2019

I use this app for a couple of stores now. I just couldn't be more pleased with the performance of this app and the great customer service, they set it up for you no hassle. Perfect!

Let's Save The Ocean
France
10 days using the app