Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

August 26, 2019

We can do nothing with FREE plan, an advice found an other app !!!! I'm really disappointed !!!!!!

BB DAM
France
3 months using the app
WebContrive replied August 27, 2019

Hi there, We are really sorry for the problem you faced. But with our app's free plan you are getting almost all the things which you need for any store product review. In our paid plan you are getting only advanced features. You are also getting photo reviews with the free plan so please let us know what things are missing in the free plan so we can work on it in future. Looking forward to hearing back from you. Thank you

June 20, 2023

Thanks for the instant help. I'm a beginner, and the customer service helped to fix the issue well and fast. Thanks again

rayggle
Taiwan
3 days using the app
WebContrive replied June 22, 2023

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

Edited January 21, 2019

I clearly selected that date not be shown. Unfortunately it shows the date for all reviews. I've double checked everything to make sure I did this correctly. Why is it still showing the date? Had to delete all reviews. UPDATE: changed to 3 stars because I love the concept of this app. Just tell me what I'm doing wrong and BAMM!! 5 stars!

Raomistar Auto Electrical and Diagnostic
United States
3 months using the app
WebContrive replied March 1, 2019

Hi Sorry for the problem you faced. Can you please create a support ticket, our support team will definitely help you solve this problem asap. Thank you

July 29, 2021

Great app and customer service. Quick answer to my quastions and code implement to my shop by support.

Policzona Szama
Poland
3 days using the app
Edited July 10, 2020

Great app does all the work it is supposed to do with perfection & great ease.
Support is excellent they resolve all your queries really fast. Its very simple to use nothing complicated which is a great help. Would definitely recommend this app to others.

Dream Town Store
India
3 days using the app
Edited November 28, 2018

Great app! They have the best customer service and are very responsive to emails! They even changed the layout to match with my theme. Highly recommended!

TimberWink Studio
New Zealand
3 days using the app
May 10, 2021

Great customer service! We set up the app and needed help to install and change the code in our theme. The team worked just one day to get it done. Excellence service, worked timely.

Handeful Store & Club
United States
3 days using the app
June 10, 2020

very good and very fast to solve my problem. awesome!!! I like the staff is very knowledgable and helpful

funpartyparadise
Singapore
3 days using the app
Edited May 11, 2020

great app and support. I had a code issue that they solved in minutes, great app, low price, better than competitors and I've tried them all! a

Pro Joystick
Italy
3 days using the app
Edited April 13, 2020

One of the best and friendly app i have ever used. The support team replies quickly and have the best possible solutions

Posture Revamp
India
3 days using the app