Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

February 24, 2021

Upload customer photo is perfect for us, and it will be better if it can upload customer video to the website.

chicmoihair
France
Almost 4 years using the app
August 26, 2019

Thank you for your very fast replies to my questions and the help with the setting of the app. Great! It works good.

Moses Tee Shop
Austria
Almost 4 years using the app
Edited October 6, 2021

We just started to use this app and are not very computer literate. We contacted Thimatic to assist us in setting this up in our store. Jack Patel contacted us right away to walk us through the setup. The review app is up and running and working great. Thanks! Updated: We had some trouble with a customized theme and Rivyo was right there again to make sure our reviews worked when we transferred to a new one. Great service!

H bar N Craftworks
United States
Almost 4 years using the app
April 13, 2022

really good customer service, help me solve the problem quickly.
And always online. Great app and customer service

novostella.uk
China
Almost 4 years using the app
WebContrive replied April 15, 2022

Thank you so much for your great review! We will share this with the team to let them know to keep up the amazing work.

For more queries, feel free to contact us at hello@thimatic.com or via our in-app chat, we are always happy to help you.

February 8, 2022

Love all the features of the Business plan and reviews look great on the product page. Support helped me to get it properly configured and was extremely pleasant and efficient. Thank you!

Smoker Guru
United States
Almost 4 years using the app
Edited March 1, 2023

Excellent support and excellent app, theey help really quick and solve my problems

Iron Bull Bumpers
United States
Almost 4 years using the app
Edited April 23, 2020

The instructions for set up were not clear, but the customer support is AWESOME. They were so fast!

andaluzskincare
Spain
Almost 4 years using the app
Edited September 1, 2023

Very useful and customizable app, easy to set up and a lot of new features. Swift support assistance from Jigs to implement some additional customization. Love the app and its works as mentioned.

Ilisio
Romania
Almost 4 years using the app
Edited November 26, 2020

excellent app with excellent service! quick response to edit the code for my template! highly recommended to all shopify user!

CC Outlet HK
Hong Kong SAR
Almost 4 years using the app
Edited March 29, 2024

After three years of using Rivyo, I am happy to put my review that the app is functioning perfectly. I received fast and friendly assistance, earning the app a 5/5 rating.

AloeLeb-
Lebanon
Over 3 years using the app