Reviews (2,138)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the quick and personalized support. It features a user-friendly interface that is easy to integrate and manage, with customization options that allow for a tailored experience. The app supports importing reviews from other platforms and integrates well with Google for enhanced Google Shopping feeds. Its Q&A feature is appreciated for boosting customer interaction on product pages. Merchants also commend the app for its reliability and scalability across multiple stores, with no significant downtime. Additionally, its affordability is highlighted as a key benefit for efficient review management.

August 31, 2020

Very quick and efficient support! I was on live chat and get the support almost instantly. Easy to navigate as well - very happy with it!

The Peachy Club
Australia
11 months using the app
June 8, 2022

The service person is really friendly and helps us a lot for right set up. Recommend for you! Importing reviews is simple to handle.

Mint's Colorful Life
China
11 months using the app
WebContrive replied June 14, 2022

Thank you so much for taking the time to write us such a wonderful review.

Feel free to contact us for any queries at hello@thimatic.com or in-app chat, we are always happy to help you.

October 5, 2019

great support team, fast response and the app its self is easy to use. you can write and upload your own review or directly import and is free to use.

IZZOV
Canada
11 months using the app
June 1, 2020

Thank you for this app. It helps a lot for my sales to go up. Recommended for those who are on limited budget.

Organic Potion
Philippines
11 months using the app
July 25, 2023

Fantastic App with great support. Any help required is welcomed by the support team and they know what they are doing. Highly recommended.

MrCrimbo
United Kingdom
11 months using the app
WebContrive replied July 31, 2023

Thanks for the awesome review about our app & service, We’re so pleased to hear it's working just as it should and that you’re enjoying it so much!

Do get in touch for any queries at support@webcontrive.com and via live chat, we are always happy to help you.

September 28, 2019

This app is definitely what I wanted for my product review. It has the photo option which I was aiming for and I had problems installing it to place it where I wanted on my website but their customer support helped me and fixed my issue. Good customer service! I highly recommend this app!

wmvintagebunker
Australia
11 months using the app
December 28, 2018

Thank you very much, they are very enthusiastic to help me solve my problem even if it is free, highly recommended, I hope more and more people use their products!

Beauty Corner
China
11 months using the app
Edited July 27, 2020

Good support team especially Jigs. Helpful till all the questions have been answered to the highest standard!!!l

Peak Spirit
United Kingdom
11 months using the app
Edited December 19, 2019

I needed an app to have reviews on my site. I am importing from squarespace to Shopify. I was assisted by Thimatic and got my reviews page, and reviews on my product page - it looks awesome. Thank you so much, i've never had this good of support on a web app before.

find me @VisualTimmy

edit: I needed some more help with some visual details of my testimonial and reviews page. They were happy to help and solved my issue quickly! Thank you!!!

VISUALTIMMY
United States
11 months using the app
Edited April 27, 2021

The app looks good. Easy to use, great review layouts, and a lot of other helpful tools. Customer service is very nice with fast response. So far so good. Try it.

VIVOSUN
United States
11 months using the app