Rivyo Product Reviews , 2,107 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust features, reliability, and cost-effectiveness. It boosts businesses by offering social proof and enhancing conversion rates. Key features include importing reviews from Amazon, showcasing reviews on product pages, and customizing review forms. The app also supports SEO rich snippets and allows merchants to moderate and respond to reviews. Merchants find the interface user-friendly and appreciate its seamless Shopify integration and customization options. The customer support team is commended for their swift and efficient service. The app is also praised for managing large volumes of reviews and resolving issues promptly.
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I only committed to this app because the developer promised me that the reviews would be indexed by Google in 1 month. That was 4 months ago. Now they include it, but there is a catch. You have to pay for the Advanced Plan. Developer left that detail out. Only reason I put up with the all the problems with this app was because it was free.
Updated: The customer service has been good in dealing with issues I have so I am bumping my review up
Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.
I had to look howe to use the app properly but eventually I got it. I had contact with support and they helped me very good! Thanks!
Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
Very helpful in adding and managing reviews for our shopify store. I would definitely recommend this app.
Update
Thank you for addressing this issue. It is important that app developers be mindful that the most important attribute they can provide is good timely support when there is an issue. Thanks again
We use the paid version of this app on a few stores but have noticed a decrease in support. In truth the only reason to use a paid version of an app isn't for functionality but because of the support. For the last week we had tried to get support adding the app correctly to the product pages and adding reviews via cvs file but couldn't get the format correct. After 5 days of no help on the install issue we figured it out our selves but we couldn't get the cvs file format correct so we requested support formatting the file and emailed them a copy of our original file. We got 3 emails from support telling us to format the file before uploading it and we sent multiple emails saying that we tried that and can't get it which is why we need support.
We are sorry for the inconvenience.
We have imported the reviews in your store. Please check your support ticket mail.
In the future, if you face any problem please do not hesitate to email us we will help you anytime.
Thank you.
Used many app but found rivyo to be more simple. The support is also very helpful. Responds on time. Satisfied.
Rivyo is simple to use, Great service, quick response, team support is very good. I recommend this app
This is a great app for reviews. However there are considerable areas which can be made seamless and easy. The support is excellent, prompt and very good. All my issues were resolved. However, it would have been great if I did not have to contact support in the first place.
nice app easy to use
Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.
Rivyo team is prompt to solve my problem! Thank you very much for the kind assistance! Love to use it
Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.
good work, completed my expactatives. it imports and allows you to make any review you want. i will recommend it