Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.

January 14, 2024

אפליקציה מדהימה חוסכת הרבה שאלות בשירות לקוחות של איפה ההזמנה שלי
שירות לקוחות שלהם זמין לכל שאלה, טיפול מהיר בכל בקשה, יש תמיכה מלאה לעברית
תודה רבה כיף לעבוד לעבוד איתכם

אהבה קטנה
Israel
21 days using the app
August 10, 2023

Great work - awesome team as well! Have done a solid job in a short period of time + quality of work is great

Pedersen København
Netherlands
4 months using the app
Rush replied August 14, 2023

Hello Pedersen København!

We're delighted to receive your feedback! Thank you for recognizing our team's efforts and the quality of our work. We believe in delivering the best results in a timely manner, and we're glad that you're satisfied with our performance.

Please don't hesitate to share if you have any concerns with the tracking page, shipment notifications, or other app's features.

Cherry,
Customer Success Lead

January 2, 2024

אין לי מילים לתאר כמה אני מרוצה מאפליקציית Rush ב-Shopify. כבעלים של עסק דיגיטלי, אני חייב לומר שהשיפור בחוויית הלקוח שלי הוא פשוט מדהים.

האפשרות ליצור עמודי "מעקב אחרי הזמנה" מותאמים אישית הוא כלי חשוב שעוזר לי לצמצם פניות מיותרות לשרות לקוחות.
העמודים נראים מעולה, ואהבתי את העיצוב האוטומטי שממש תואם את וייב החנות שלי!

היכולת לספק תאריכי מסירה צפויים, יחד עם חיזויי AI
על דף המוצר, משפרת בצורה דרמטית את שיעורי ההמרה. העובדה שהלקוחות שלי ניתקלים במידע הזה במהלך הקניה שלהם משפרת בצורה חשובה את הביטחון שלהם בהחלטת הרכישה.

לדעתי, Rush
לא רק מפשטת את תהליכי המעקב אחרי ההזמנה, אלא גם פותחת אפשרויות חדשות להכנסה עם מכירות נוספות בכל שלב של מסע המשלוח. אני ממליץ בחום על
Rush
לכל בעל חנות Shopify שמחפש לשדרג את חוויית הלקוח ולהגדיל מכירות חוזרות.

NATI
Israel
3 days using the app
October 1, 2023

Rush is an amazing app to use in order to get accurate information about your orders shipments.

Olley Shop
United Kingdom
22 days using the app
Rush replied October 4, 2023

Hey Olley Shop Team!

We're really glad to hear from you about how amazing the Rush app is for tracking your order shipments! 🌟 Accurate information is crucial, and we're committed to providing it to you.

Please don't hesitate to reach out if you need help with your order shipment statuses or notifications. Thanks for choosing Rush!

Cherry,
Customer Success Lead

May 19, 2023

Great app and great team if you need support for any question about the app!
I recommend it to everyone!

Grabybags
Netherlands
7 months using the app
Rush replied June 6, 2023

Hey Grabybags Team!

Thank you so much for the great rating and for taking the time to post a review. We're grateful that we had the opportunity to serve you.

Should you need any support on the parcel tracking page or if you have other concerns, please do not hesitate to contact us on Live Chat or via well-known emails :)

Cherry
Customer Success Lead

June 13, 2023

Just had a problem,solved immediately,fast and competent by Gabriel! Very very happy with his support. Thanks,Gabriel!

SmalchanCo
United States
3 months using the app
Rush replied June 14, 2023

Hey SmalchanCo Team!

Thank you so much for your positive feedback! Reviews like yours make our day because it makes all the hard work worthwhile. ❤️

We are always here if you need more help on parcel tracking or order status updates. :)

Cherry,
Customer Success Lead

July 28, 2023

The Rush application's is awesome and the customer service was exceptional! They swiftly resolved my issue with great support and patience. Highly recommended! Thank you Iris!

HAYMINA
United Kingdom
3 months using the app
Rush replied July 31, 2023

Hey HAYMINA Team!

Wow! Saying that we are an awesome tracking app is heartwarming! ❤️ 🥳 We are also thrilled to hear that our customer service exceeded your expectations. Iris is a valued member of our team, and we will be sure to pass along your appreciation to her.

Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊

Cherry,
Customer Success Lead

October 31, 2023

The only way to get tracking

sleepyhouse
Israel
6 days using the app
Rush replied November 6, 2023

Hey sleepyhouse Team!

Thank you for your feedback! We're delighted to hear that you found our tracking app helpful.

If you have any questions or concerns with the features we have, please don't hesitate to reach out- we're here to assist you with any of your needs. Thank you for choosing our services, and we look forward to continuing to meet your expectations.

Cherry,
Customer Success Lead

August 7, 2023

THE HELP RECIVED WAS BEYONDMY EXPECTIONS. CLEAR AND EFFICEINT, I AM EXTREMELY PLEASED WITH THE APP AND THE CUSTOMER SERVICE. I DON'T FEEL ALONE, IF I HAVE A QUESTION.

Veronica Luxe
United States
4 months using the app
Rush replied August 10, 2023

Hey Veronica Luxe Team!

We're delighted to hear that your experience with our support went beyond your expectations! Our team is committed to providing clear and efficient assistance, and I'm thrilled that you're extremely pleased with both the app and our customer service.

Remember, you're never alone – feel free to reach out if you ever have any questions with the order tracking page or email notifications. Your satisfaction is our top priority!

Cherry,
Customer Success Lead

January 2, 2024

אני בעל חנות ותמיד חיפשתי דרכים להסתיר את השילוח מסין ולצמצם שאלות כמו, איפה המשלוח שלי וביטולי עסקה.
מאז שהתחלתי להשתמש ב-Rush.app, הכל השתנה!
האפליקציה מתממשקת לחברת המשלוחים שלי בארץ (תפוז) ולספק הסיני, ובאמצעות ראש יש לי דף מעוצב לברנד שלי, שמראה בכל רגע נתון איפה ההזמנה.

מה שאהבתי במיוחד, היא העבודה שלמרות שהכלי מיועד לאופרציה בגדול, האפ-סלים שהוא מציע גרמו למחזור שלי לעלות ב7% כשבוע לאחר ההתקנה.

מומלץ בחום!

Ballers
Israel
16 days using the app