Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Reviews (316)

Overall rating
4
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the post-purchase customer experience through improved tracking updates, which boosts customer satisfaction and reduces refund requests. They value its user-friendly interface, seamless integration with Shopify, and the professional look of personalized tracking pages. Advanced features like AI-driven delivery predictions and customizable carrier rules, along with integration capabilities with marketing tools like Klaviyo and Omnisend, are particularly appreciated. The customer support team, notably Dino, Cherry, and Ken Michael, is frequently praised for their responsiveness and effectiveness. This app is valued for its comprehensive features, reliable performance, and exceptional support, making it a valuable asset for business operations and customer service.

November 13, 2023

I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!

Luxe
Canada
3 months using the app
Rush replied November 15, 2023

Hey Luxe Team!

Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊

If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers!

Cherry,
Customer Success Lead

December 28, 2023

Best app for the tracking system. Many many thanks for the support team. They are very much helpful

Fashion Pulse
United Kingdom
3 months using the app
Rush replied January 3, 2024

Hey Fashion Pulse Team!

Wow! We're happy to hear this. It's wonderful to know that our tracking app has been the best for your needs.

Please feel free to reach out if you need further help with the tracking page or email notifications. We're here to provide ongoing support!

Cherry,
Customer Success Lead

December 12, 2023

Very reactive and helpful Customer service. I recommend this app

INOMEGA Solutions
United States
Over 1 year using the app
Rush replied January 3, 2024

Hey INOMEGA Solutions Team!

We're happy you liked our service and your recommendation means a lot to us.

If you ever have questions or need help in the future, just reach out. We're here to make sure your experience with our app stays great. Thanks for your support!

Cherry,
Customer Success Lead

November 6, 2023

I had a lot of requests from my customers for refunds because of miscommunication and worries about the delivery date. Rush saved my store ! My clients are now aware automatically day by day of the delivery process and this helped me to lower effectively the refunds and the worries from users. So 5***** for Rush. The clients experience is way better and this helps me to increaser the returning customers.

Coquesdeluxe
France
2 days using the app
Rush replied November 7, 2023

Hey Coquesdeluxe Team!

Thank you so much for sharing your positive experience with Rush! We're so happy to hear that the Rush app has made a significant difference in your store and has helped you address the concerns of your customers effectively.

It's great to know that your clients are now well-informed about the delivery process, leading to a smoother experience. We greatly appreciate your 5-star rating.

If you ever have any more feedback, questions, or need further assistance, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing Rush!

Cherry,
Customer Success Lead

December 15, 2023

Great support when you need it!

Pelsbarn.org
Netherlands
11 months using the app
Rush replied January 3, 2024

Hey Pelsbarn.org Team!

Thank you for your kind words about our support! We're really glad to know about it.

If you have additional questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

Cherry,
Customer Success Lead

April 5, 2024

Happy!

Evalow
Netherlands
3 months using the app
January 5, 2024

Very effective support. Problems solve in few minutes.

ReactPrint
France
19 days using the app
Rush replied January 9, 2024

Hey ReactPrint Team!

Thank you for your positive feedback! We truly appreciate the time you took in letting us know how we assisted you.

Please don't hesitate to reach out if you need help with tracking updates, email set-up and others. We're here to help!

Cherry,
Customer Success Lead

April 17, 2024

te responden al momento y te solucionan las dudas que tengas

Clilim
Spain
9 days using the app
October 31, 2023

The only way to get tracking

sleepyhouse
Israel
6 days using the app
Rush replied November 6, 2023

Hey sleepyhouse Team!

Thank you for your feedback! We're delighted to hear that you found our tracking app helpful.

If you have any questions or concerns with the features we have, please don't hesitate to reach out- we're here to assist you with any of your needs. Thank you for choosing our services, and we look forward to continuing to meet your expectations.

Cherry,
Customer Success Lead

November 14, 2023

אפליקציית Rush היא אחת האפליקציות הטובות ביותר לניהול הזמנות והמשלוחים בשוק Shopify. היא פשוטה לשימוש, אך עוצמתית מאוד, ומציעה מגוון רחב של תכונות שיעזרו לכם לשפר את תהליך ההזמנות והמשלוחים שלכם.

אחד הדברים הטובים ביותר באפליקציית Rush היא הפשטות שלה. קל מאוד להתקין ולהגדיר אותה, והיא מתחילה לעבוד מיד. אין צורך בתכנות או בידע טכני מיוחד.

תכונה נוספת שמאוד אהבתי באפליקציית Rush היא ההתממשקות שלה עם חברות שילוח שונות. זה מאפשר לי לשלוח הזמנות ללקוחות שלי במהירות ובקלות, מבלי שאצטרך להיכנס לאתרים שונים של חברות שילוח ולהזין את פרטי ההזמנה שוב ושוב.

אפליקציית Rush מציעה גם מגוון רחב של תכונות נוספות, כגון ניהול מלאי, מעקב אחר משלוחים, והפקת דוחות. תכונות אלו עוזרות לי לשמור על שליטה מלאה על תהליך ההזמנות והמשלוחים שלי, ולספק ללקוחות שלי את השירות הטוב ביותר שאפשר.

באופן כללי, אני מאוד ממליץ על אפליקציית Rush לכל בעלי העסקים המקוונים שמחפשים פתרון פשוט אך עוצמתי לניהול הזמנות ומשלוחים.

Culina
Israel
5 months using the app
Rush replied November 20, 2023

Hey Culina Team!

Your shout-out for Rush has us doing a happy dance! 🎉 We're so glad to hear it's become your must-have for Shopify orders and deliveries. Simple, powerful, and easy to use – that's definitely the vibe we're aiming for!

If there's ever anything you need or if you just want to share more awesome insights regarding the tracking page, notifications or other features, we're all ears.

Cherry,
Customer Success Lead