Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.

January 9, 2024

After some initial setting up, the app is very easy to use and manage. I especially appreciate the very helpful and attentive customer support - they clearly care about the app and their customers.

Modern Mythos Art
Switzerland
11 days using the app
Rush replied January 16, 2024

Hey Modern Mythos Art Team!

That's wonderful to hear! We're glad to know that you find the app user-friendly, and we appreciate your positive feedback about our customer support.

If you have any more questions or need further assistance on the app's features, feel free to reach out. We appreciate your support!

Cherry,
Customer Success Lead

January 5, 2024

Very effective support. Problems solve in few minutes.

ReactPrint
France
19 days using the app
Rush replied January 9, 2024

Hey ReactPrint Team!

Thank you for your positive feedback! We truly appreciate the time you took in letting us know how we assisted you.

Please don't hesitate to reach out if you need help with tracking updates, email set-up and others. We're here to help!

Cherry,
Customer Success Lead

January 4, 2024

Great app and even better support. Thanks Ken!

Novenza
Netherlands
3 months using the app
Rush replied January 9, 2024

Hey Novenza Team!

We appreciate your kind words! We're happy to hear that you find our app great, and we're delighted to know that Ken provided excellent support.

If you have any more questions or need assistance with your tracking page, shipment messages or other functionalities, feel free to reach out. We appreciate your support!

Cherry, Customer Success Lead

January 3, 2024

I wanted to share my wonderful experience with the app, particularly in regard to the outstanding support team. This was our first time using the app due to the positive ratings and I must say, it exceeded our expectations. The support team has been incredibly helpful and quick to respond to our enquiries. Thank you to the entire team for providing such a reliable and user-friendly solution.

Latest Bronte
Australia
3 months using the app
Rush replied January 5, 2024

Hey Latest Bronte Team!

We're so glad to know about your wonderful experience with our app and support team! 🌟 It's fantastic to hear directly from you that we exceeded your expectations.

Our team is always here to help, and your kind words truly mean the world to us. If you ever have more feedback or need assistance to the tracking page, shipment emails, etc., please feel free to reach out.

Thanks again for choosing us!

Cherry,
Customer Success Lead

January 2, 2024

This app is really good to use on shopify. The customer service team are always on hand to help, which is perfect.

Marbia Cosmetics
United Kingdom
4 months using the app
Rush replied January 5, 2024

Hey Marbia Cosmetics!

Thank you so much for taking the time to share your positive experience with our app! We are delighted to hear that you find it really good to use on Shopify. Providing excellent service and support is a top priority for us, and we're glad to have met your expectations.

Please let us know if you ever need any assistance on the tracking page and email notifications or other features, we're here to help :)

Cherry,
Customer Success Lead

January 2, 2024

אין לי מילים לתאר כמה אני מרוצה מאפליקציית Rush ב-Shopify. כבעלים של עסק דיגיטלי, אני חייב לומר שהשיפור בחוויית הלקוח שלי הוא פשוט מדהים.

האפשרות ליצור עמודי "מעקב אחרי הזמנה" מותאמים אישית הוא כלי חשוב שעוזר לי לצמצם פניות מיותרות לשרות לקוחות.
העמודים נראים מעולה, ואהבתי את העיצוב האוטומטי שממש תואם את וייב החנות שלי!

היכולת לספק תאריכי מסירה צפויים, יחד עם חיזויי AI
על דף המוצר, משפרת בצורה דרמטית את שיעורי ההמרה. העובדה שהלקוחות שלי ניתקלים במידע הזה במהלך הקניה שלהם משפרת בצורה חשובה את הביטחון שלהם בהחלטת הרכישה.

לדעתי, Rush
לא רק מפשטת את תהליכי המעקב אחרי ההזמנה, אלא גם פותחת אפשרויות חדשות להכנסה עם מכירות נוספות בכל שלב של מסע המשלוח. אני ממליץ בחום על
Rush
לכל בעל חנות Shopify שמחפש לשדרג את חוויית הלקוח ולהגדיל מכירות חוזרות.

NATI
Israel
3 days using the app
January 2, 2024

אני בעל חנות ותמיד חיפשתי דרכים להסתיר את השילוח מסין ולצמצם שאלות כמו, איפה המשלוח שלי וביטולי עסקה.
מאז שהתחלתי להשתמש ב-Rush.app, הכל השתנה!
האפליקציה מתממשקת לחברת המשלוחים שלי בארץ (תפוז) ולספק הסיני, ובאמצעות ראש יש לי דף מעוצב לברנד שלי, שמראה בכל רגע נתון איפה ההזמנה.

מה שאהבתי במיוחד, היא העבודה שלמרות שהכלי מיועד לאופרציה בגדול, האפ-סלים שהוא מציע גרמו למחזור שלי לעלות ב7% כשבוע לאחר ההתקנה.

מומלץ בחום!

Ballers
Israel
16 days using the app
December 28, 2023

Best app for the tracking system. Many many thanks for the support team. They are very much helpful

Fashion Pulse
United Kingdom
3 months using the app
Rush replied January 3, 2024

Hey Fashion Pulse Team!

Wow! We're happy to hear this. It's wonderful to know that our tracking app has been the best for your needs.

Please feel free to reach out if you need further help with the tracking page or email notifications. We're here to provide ongoing support!

Cherry,
Customer Success Lead

December 19, 2023

Great response time, assisted me with embedding a tracking page and looks good!

Comfy Classics
United States
About 5 hours using the app
Rush replied January 3, 2024

Hey Comfy Classics Team!

Thank you for the positive feedback! We're pleased to hear that you love the looks of your tracking page. If you have any additional needs or further questions with the app set-up, feel free to reach out. We're here to help!

Cherry,
Customer Success Lead

December 15, 2023

Great support when you need it!

Pelsbarn.org
Netherlands
4 months using the app
Rush replied January 3, 2024

Hey Pelsbarn.org Team!

Thank you for your kind words about our support! We're really glad to know about it.

If you have additional questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

Cherry,
Customer Success Lead