Rush ‑ Order Tracking & EDD , 312 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
Refine
-
By rating
Very reactive and helpful Customer service. I recommend this app
Hey INOMEGA Solutions Team!
We're happy you liked our service and your recommendation means a lot to us.
If you ever have questions or need help in the future, just reach out. We're here to make sure your experience with our app stays great. Thanks for your support!
Cherry,
Customer Success Lead
This is certainly the best application I've ever used, it's super easy to use, it contains several videos that explain everything step by step and not to mention the support that helped me immediately.
I am very grateful to be part of this application and I recommend it to everyone who asks me!!
Hey Outback Finds Team!
Thank you for your incredibly positive feedback! We're thrilled to hear that you consider the Rush app the best for your needs. Your recommendation means a lot to us, and we're grateful to have you as part of our community.
If you ever need assistance with the shipment notifications, tracking page or other functionalities, feel free to reach out – we're here to help :)
Cherry,
Customer Success Lead
I recently Started using this app and i like it, it works and does the job needed and along with that, it has other amazing features, which is always a plus, so i therefore recommend using this Rush App, It is simple and very user friendly.
Hey Homevibe LLC Team!
Thank you so much for sharing your positive experience with Rush App! We're thrilled to hear that it's working well for your store. Your recommendation means a lot to us, and we're here to ensure your continued satisfaction with the app.
If you ever have any questions or if there's anything specific you'd like assistance with such as with the tracking page or email notifications, feel free to reach out.
Cherry,
Customer Success Lead
This is our favourite Order tracking app. Their customer support is awesome.
We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor.
The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country.
Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks.
The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app.
We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor
Hey Tadabbur Books Team!
We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day.
We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs.
Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :)
Cheers to smooth tracking and happy customers!
Cherry,
Customer Success Lead
A NIGHTMARE! I was just trying to test it out since my previous app's customer service was so bad. But right upon downloading the Rush app, it completely ruined the current tracking app I was using to check orders. I'm used to apps asking for permission before doing this but it was overriding everything without consent. Also when the Rush app imported data of previous orders, the statuses were all completely wrong for all the orders. I uninstalled the app because it was not for me, and now I have to deal with my previous app's bad customer service. I only suggest this if you have no customers and you want to see if it is for you, this was a horrible app to use for transitioning tracking apps.
Hi Noelle,
I'm really sorry you had a bad time with our app. It sounds like you are frustrated and referring to a negative experience with another tracking app, which I did not understand how it relates to us.
Our app doesn't change things as standard. All options to change need to be set explicitly. On install Rush.App - only listen for orders and track shipments on our shipments page. Thats it.
The problem with the wrong order statuses is not what we expect from our app. As we track correct carrier assignments, we have a 99.7% correct rate, so you are in 0.3% that we were not able to recognize - in this case, we don't set statuses. Or statuses are set from another application in your store.
Also for us to set order statuses in Shopify - you need to explicitly set to update Shopify Shipment statuses, as this is not done as default.
I understand why you removed our app. But if you give us a chance, we'd like to help fix what went wrong. We can talk over a video call to figure it out.
To help you, we need the app to be installed. If you want to try again, let us know, and we'll do our best to sort things out, even if the issues, as stated in the feedback, do not seem to be caused by our app.
I know how frustrating can be to set all things to work correctly, especially when you are on your way to do business - and all should be perfect. We can help you out, we are already 4+ years on the market and have seen a lot, let us know if you want a helping hand. All in all - we are here to help.
Best,
Slav
The app was pretty good but it needed some tweaks and the support team has been very helpful throughout the process and we got exactly where we needed, the app works perfectly now and we're very happy with it.
Hey Thrive Beam Team!
Your feedback has totally made our day! We're so happy the app is doing its thing just the way you need it to. Shoutout to our support team for having your back! We're here for you every step of the way.
If there's ever anything more we can assist you with or if you have further insights to share, feel free to reach out. Your satisfaction is our top priority.
Cherry,
Customer Success Lead
Rush has become an essential app for my online stores. Simple, effective, and reliable, it significantly improves the tracking experience for my customers. I can't do without it and highly recommend it to all e-commerce entrepreneurs!
Hey Unimaman Team!
Wow! Your words made our day here at Rush. 🌟 We're thrilled to hear that the app has become an essential tool for your online stores, making the tracking experience easy for your customers.
Your recommendation means the world to us. Thank you for being a part of the Rush community and for spreading the love. If you ever need anything or have more feedback to share with regards to your tracking page, shipments, or other features, we're here for you!
Cherry,
Customer Success Lead
אפליקציית Rush היא אחת האפליקציות הטובות ביותר לניהול הזמנות והמשלוחים בשוק Shopify. היא פשוטה לשימוש, אך עוצמתית מאוד, ומציעה מגוון רחב של תכונות שיעזרו לכם לשפר את תהליך ההזמנות והמשלוחים שלכם.
אחד הדברים הטובים ביותר באפליקציית Rush היא הפשטות שלה. קל מאוד להתקין ולהגדיר אותה, והיא מתחילה לעבוד מיד. אין צורך בתכנות או בידע טכני מיוחד.
תכונה נוספת שמאוד אהבתי באפליקציית Rush היא ההתממשקות שלה עם חברות שילוח שונות. זה מאפשר לי לשלוח הזמנות ללקוחות שלי במהירות ובקלות, מבלי שאצטרך להיכנס לאתרים שונים של חברות שילוח ולהזין את פרטי ההזמנה שוב ושוב.
אפליקציית Rush מציעה גם מגוון רחב של תכונות נוספות, כגון ניהול מלאי, מעקב אחר משלוחים, והפקת דוחות. תכונות אלו עוזרות לי לשמור על שליטה מלאה על תהליך ההזמנות והמשלוחים שלי, ולספק ללקוחות שלי את השירות הטוב ביותר שאפשר.
באופן כללי, אני מאוד ממליץ על אפליקציית Rush לכל בעלי העסקים המקוונים שמחפשים פתרון פשוט אך עוצמתי לניהול הזמנות ומשלוחים.
Hey Culina Team!
Your shout-out for Rush has us doing a happy dance! 🎉 We're so glad to hear it's become your must-have for Shopify orders and deliveries. Simple, powerful, and easy to use – that's definitely the vibe we're aiming for!
If there's ever anything you need or if you just want to share more awesome insights regarding the tracking page, notifications or other features, we're all ears.
Cherry,
Customer Success Lead
I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!
Hey Luxe Team!
Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊
If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers!
Cherry,
Customer Success Lead
I had a lot of requests from my customers for refunds because of miscommunication and worries about the delivery date. Rush saved my store ! My clients are now aware automatically day by day of the delivery process and this helped me to lower effectively the refunds and the worries from users. So 5***** for Rush. The clients experience is way better and this helps me to increaser the returning customers.
Hey Coquesdeluxe Team!
Thank you so much for sharing your positive experience with Rush! We're so happy to hear that the Rush app has made a significant difference in your store and has helped you address the concerns of your customers effectively.
It's great to know that your clients are now well-informed about the delivery process, leading to a smoother experience. We greatly appreciate your 5-star rating.
If you ever have any more feedback, questions, or need further assistance, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing Rush!
Cherry,
Customer Success Lead