Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,481)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

Edited September 17, 2024

Hello. I wanted to give a tech review for Selina. She answered me very quickly and helped me with my question immediately. Very clear directions and I was able to accomplish what I needed to make the boss happy immediately.

Give the woman a raise :)

thank you very much
Carolyn
APS

Alan Payne Footwear
United States
5 months using the app
July 17, 2024

Great and fast support

Ozzy Essentials
Australia
6 months using the app
August 1, 2024

Successful , a good experience

FLEXXIB
United Kingdom
25 days using the app
July 11, 2024

very helpful

Toy Time
New Zealand
Over 3 years using the app
September 12, 2024

It was a very fast response and comprehensive support, i also appreciated the level of understanding of the Support team and their trust

Unique Unveil
Germany
About 1 hour using the app
July 22, 2024

Excellent service

My Store
Algeria
About 2 months using the app
June 14, 2024

How does this have 4.8 stars? All of those reviews have to fake as these people control reviews.
This app is literally the worst app I have used in my life.
One day it works half okay and the next day the buttons have disappeared so I can't add reviews to my products. It does not import all the reviews from Amazon and cant even handle a link from Aliexpress. Then when it decides to work half okay it sometimes double reviews without any explanation as to why then one has to remove them and reimport them.
People pay for this. Why does this not work? It is affecting my business. I will look for other review apps. Waste of money and time.
Do not waste your time with this. Ryviu will most likely remove this too.

Nurture Needs Australia
Australia
16 days using the app
Ryviu replied June 16, 2024

Hi there,

Yen from the Ryviu team here. I apologize for the issues you’ve encountered with our Ryviu app.

I've sent you an email via our support line and would appreciate your feedback so we can address and resolve your problems.

Thank you for your patience and understanding.

All the best,
Yen

July 19, 2024

I use this service on my store. The customer service is attentive and very responsive. I recommend it.

soyes
France
1 day using the app
September 12, 2024

Ottima app e supporto clienti

Ichigo™
Italy
3 months using the app
June 5, 2024

I recently switched from Stamped to Ryviu Reviews and couldn’t be happier with the decision. The support team is always available and incredibly helpful. In my opinion, it’s the best value review app on Shopify. Highly recommend!

Baltic Secret
Estonia
3 months using the app