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Worst App I've ever used. The App froze multiple times during a major sales event while I was trying to activate/ deactivate sales. Reached out to support over email/ live chat and no-one responded. Wasted hours of my own time trying to fix it. Good riddance!
Thank you for your feedback, and we apologize for the inconvenience you experienced with sales getting stuck when activating or deactivating.
Our team identified and fixed the issue and should never happen again. If you decide to try our app again, we are confident you will have a much better experience. Please feel free to reach out if you have any further questions or need assistance.
Very poor performance! The App works very slow, does not show what the % of SALE actually and when a user is on the garment page nowhere is marked that there is a sale. Bugging all the time.
Hi Marcellamode, thank you for your review, and sorry the app is not performing the way you had hoped.
Unfortunately, the app only updates the product prices on the backend of Shopify. How the discount is displayed to your customers is controlled entirely by your theme code. There are often options in your theme customization area on how to display sale information, but if there are none for your theme, you may need to have a developer help you update the code
Do not use this app!! It changed the prices not a problem but when I ended the sale the prices would not revert back and I had to manually change them myself. What a nightmare !
Totally failed on Black Friday. Error message saying 'Something's gone wrong'. I've lost sales. Shocking.
I used this app for years, but recently it has been incorrectly affecting product prices...even for products that aren't set up in this app. On the afternoon/evening of the 24th the price for one of our products not set up this app was affected. ****203 was the last correct order at 3:16pm at $67 ****258 at 8:04 incorrect came through $144.85 I reached out to Shopify support and they confirmed from the logs that "At 7:46 PM UTC on the 24th, the "Sale - All in one" app was recorded adjusting this product's price from $67.00 to $144.85" Uninstalling the app now. This is very concerning
Word on Fire,
We deeply apologize for the challenges you've recently experienced with our app, and we understand your concerns. Your feedback is invaluable to us, and we are committed to resolving the issues you've raised.
We appreciate your years of trust in our app, and we regret any inconvenience the recent pricing discrepancies may have caused you. We understand how concerning it can be when product prices are affected incorrectly, especially for items that are not configured within our app.
Upon receiving your message, we took immediate action to investigate the issue. It appears that the sales were indeed stuck on deactivating, which caused this pricing anomaly. We went ahead and reset the sales on your store, which typically restores the prices to their default state before the reset.
Should you have any further questions or require additional assistance, please do not hesitate to reach out to us directly via email/chat. We are here to assist you every step of the way.
Your satisfaction is of utmost importance to us, and we hope to regain your confidence in our app.
Thank you for giving us the opportunity to address this matter.
Best regards,
Customer Support Team
I've used this app before with great success but the functionality of it has totally broken. I have to close out of it and re-access from the app menu after every two actions that I do. Edits don't load and I'm manually adjusting half the prices myself with no rhyme or reason. Such a bummer to see it stop working so much!
Hi team, is the app down? it was working well for years and since last year, i often get blank screen or error message asking me to check the logs. ??
We have been using this app for about the last year or so. it helped us out during are BFCM sales again this year as last year.
Overall our experience using this app was just great! We ran our Black Friday sale with it and it went very well. We created 11 different sales for different discounts and scheduled them to start at the same time and end at a specific time. Everything worked as expected. However, the app did become unavailable for a couple of hours while the sale was active but that did not affect the sale at all. We chose this app over a more expensive one and we’re very happy with it. It is a very simple app that does what it’s supposed to do. I would have given this app 5 stars if it had not become unresponsive.
A very good app that works and is very stable. But for bigger stores it does affect the loading times of your pages- esp. collections. Our load time from our homepage to any collections pages doubles to triples with this app.... from 2 to 7 seconds to more. We do have hundreds of products but no other app has caused this. Hopefully SAIO will fix this problem.
So, a great app but there is a price to pay.
Hi FEAR-NONE, thank you for trying our app, and thank you for your review! Our app only updates the prices of your products on the backend of Shopify. It is in no way connected to the frontend of you shop, and can't affect the load time of your site.
Is there any other change you have made to your store recently, or any other new app? Please reach out to us if you would like some help tracking the issue down. Thanks!
