Heartcoding Sales & Discounts

Heartcoding Sales & Discounts

Reviews (511)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface that simplifies setting up and managing sales campaigns. Key features include displaying discounted prices next to original prices, customizable sale labels, and countdown timers that enhance urgency. The app is noted for its smooth performance on various devices and stability during high traffic. Customer support, especially from team member Norbert, is consistently praised for responsiveness and effectiveness. Merchants also appreciate the app's value for money, robust customization options, and seamless integration with various themes, making it a reliable tool for boosting promotional strategies.

June 21, 2022

this app does what I have been looking for which essentially applies a universal discount to products or collections. Great for campaigns. The customer service is also very quick and problem resolution 100%. Thanks

WallChart.co
United Kingdom
Over 2 years using the app
February 9, 2021

This app is fantastic and I already use it on my 2 shops. The support team is awesome, quick and responsive and very helpful. I save a lot of working time with it. Thanks.

sardine.shop
Germany
About 1 month using the app
HeartCoding replied February 9, 2021

Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards

July 21, 2020

ok, easy to use, but need improvement for better user experience. you can try-it free 7 days, don't worry ;-)

Atome3D.com
France
About 2 years using the app
HeartCoding replied July 29, 2020

Thanks a lot for your review. If you have any feedback or ideas to improve our product we would be happy to hear from you. Kind regards

January 12, 2020

Bonjour,
J'ai eu besoin de management pour le jour des soldes et l'équipe à été très réactive, l'application est simple à utiliser et fonctionne correctement.
Je vous remercie pour votre rapidité, j'espère que notre collaboration continuera comme tel, et encore merci!
Cordialement,

Shop-Coque
France
27 days using the app
Edited February 21, 2022

Simple handling and perfect functionality. Does what it's supposed to. We needed a short support after installing the new shopify 2.0 dawn theme and the customization was done on the same day. Perfect.

motorradfreizeit.shop
Germany
27 days using the app
Edited January 11, 2021

Update: Support team reached out to us and helped us come to a solution. How we can run multiple campaigns by running them in correct order and that they will update soon for excluding products. Just keep in mind that new campaigns will change prices for products in older campaigns. Otherwise great app Original:
This app is able to change prices the way it should. But it is very problematic when you run mulitple/complicated sales. We had products already at up to 50%. Now we were creating a 10% of all the other products. so we created a collection with all products excluding a few vendors. Now later today we realized that the 50% product has been changed to 10% and has cost us sales. This very poor handling of the sales

Annikas Hus
Norway
Almost 2 years using the app
HeartCoding replied January 12, 2021

Dear Annika, thank you for your review - your feedback is very much appreciated. We will come back to you regarding the excluding feature as soon as we finished everything. Have a good day and do not hesitate to contact us anytime for questions or feedback. Kind regards

November 29, 2022

After using this app for a couple years we've been majorly let down by it this Black Friday. With reports of Server Error 500 and nooo option to chat with live support on the busiest weekend of the year is pretty insane. Having to change prices back to full price manually after deleting the app is not an ideal middle of the night situation.

Rae Feather
United Kingdom
Almost 2 years using the app
HeartCoding replied December 9, 2022

Dear Rae Feather,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert

November 10, 2021

Super schneller und netter Support, total einfach zu benutzendes App. Bin jetzt schon mehrfach wieder darauf zurück gekommen, weil man eine Sale Kampagne wirklich innerhalb von Minuten aufgesetzt hat. Danke!

Pour la Rebelle
Germany
25 days using the app
HeartCoding replied November 10, 2021

Vielen lieben Dank für die tolle Bewertung, über die wir uns sehr freuen! Sollten zukünftig (nochmal) Fragen auftauchen, freuen wir uns jederzeit über eine Email oder einen Anruf! In der Zwischenzeit alles Gute und viele Grüße aus München

July 20, 2022

Best support, they helped me to fix my other problems in my store and app also nice. If you have a lot of products in fact you need this app for promotions))

West Exotic
United States
25 days using the app
HeartCoding replied July 20, 2022

Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards

June 29, 2020

This was our first custom app we added to our store. HeartCoding were fast and responsive. Super fast in getting us sorted. Highly recommended and great ( after & pre sales ) support. A+

AtlasCo.Online
Australia
24 days using the app
HeartCoding replied July 2, 2020

Thanks a lot for your very nice words. We are happy you like our product and always available if you need any assistance.