Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer experiences through customizable free gifts. It's praised for its user-friendly setup, reliable performance, and quick issue resolution. The seamless integration with websites and compatibility with custom themes and other apps is also valued. The support team, particularly a member named Adam, is commended for excellent and prompt service. Merchants recommend this app for its affordability, versatility, and efficiency.

November 25, 2023

The app created multiple duplicate products when using the freebie feature and provided all of my customers with free gifts which resulted in $100,000 of refunds for our small business. Instructions on how to use the app should be made more clear...

Mandu Deco
United States
5 days using the app
Singleton software replied November 29, 2023

Hello,
you still did not reply to my email with my question - how can i simulate your problem.
After you gave me access to your store, i checked it and there is lot of functionalities do the same. I think its not fair accuse one app you had money lost, because in your store, you had lot of app which do the same and these apps were in conflict to each other. I strongly recommend you to test if everything work first in test theme, if you have more apps doing the same, especially before black friday.

Best regards,
Adam from Singleton software

November 13, 2023

Good response, very helpful, thanks a lot!

UPKOOFFICIALSHOP
China
Over 1 year using the app
June 22, 2023

Great light-weight app that is easily customizable to blend with our website look and feel. Anytime we have a question or need assistance with anything, Adam was quick to respond and assist us with any customization we needed. It's also the most budget friendly gift app on the Shopify store and probably the most complete one. I would highly recommend it to other Shopify store owners!

SABON
United States
11 months using the app
January 9, 2024

Great support, function and price

MyCoffeeCup.ch
Switzerland
36 minutes using the app
November 16, 2023

A great app and Adams is always there in order to help or adapt. I do recommend.

La Sélection du Pro
France
8 days using the app
September 22, 2023

I had the pleasure of receiving assistance from Adam today, and I must say, his help was exceptional! It truly made my day. Adam's expertise and dedication to customer service were evident in every interaction. He went above and beyond to address my concerns and provided solutions with a smile. I am grateful for his outstanding support and would like to commend him for a job well done. Thank you, Adam, for making my experience so positive!

ESTILLO
Australia
30 days using the app
September 13, 2023

Pleased with the app's performance - Sales Motivator - Free Gifts, and with top-notch customer service, I want to thank Adam he was so reponsive and made my day in a Minute ! WHAT A PROFESSIONAL ! THANKS ADAM AND THANKS SINGLETON SOFETWARE

1Sale
France
3 months using the app
June 27, 2023

Pleased with the app's performance - Sales Motivator - Free Gifts, and with top-notch customer service, I want to thank Adam. He tirelessly stood by me for hours, helping resolve a tricky tech problem. Bottom line: If you ever need an effective way to offer gifts on your online store, this app is the perfect solution.

InspiredGrabs.com
United States
29 days using the app
July 12, 2023

The app works great! And customer service is amazing! Their team is very friendly and polite and always ready to lend a helping hand. This app is highly recommended!

Sistaco™
Australia
8 months using the app
August 2, 2023

The app works fine on the website. The support I have received has been great. The user interface is intuitive and easy to use. I’ve had a great experience with this app but the only drawback is that it's not fully compatible with a few themes and because of that it reflects a little later after the page is loaded or after refreshing it.

JoolryIndia
India
4 months using the app