The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This commissions app is extremely confusing, very buggy and customer support is never available during the day here in the U.S., and when they finally are available at night time, they don't respond. The reports are extremely difficult to understand and when I export them there are lots of duplicate orders shown, and not assigned to the correct rep even though I've setup the tags for the rep on both the customer and orders. I've spent hours trying to figure this thing out with no help. Not a good app at all.
Ilha Tour - Pacotes Ilha Grande RJ
Good support, and good perspective to help my business!! I just started with the app and everything is doing good
The Spark Collection
This app is the solution to all of our information and reporting needs! I worked with Shopify Support for weeks and none of the many support staff I spoke with offered any solution, just expensive mis-information and suggestions of apps that didn't solve the problem. Thankfully, I found this app and problems solved! Shopify Support was not knowledgeable of the apps available right there in the Shopify App Store. Their lack of knowledge caused me weeks of frustration and Shopify was about to lose a customer had I not discovered this app.
I use this app to help track commission payouts with my sales reps. I looked at the different ones on shopify app store and this one seemed best. I like how it allows reps to enter in custom orders from within the shopify store.
the app works really well but what makes it really impressive is their support so so good and quick !
So happy you had a great experience. Looking forward to continuing to serve you and your business for years to come.
Derma Swiss Professional
Support is amazing. Yuri really helped us while setting up the app. I also had an issue with another app that broke our theme and he help us correct it.
We have 3 sales reps and we need customers to choose who they want to order with each time, this app comes with a built in feature of a drop down box at the shopping cart page that makes this simple for customers to choose their rep. It is easy for our reps to view their orders and their projected commission and running commission reports is a breeze! The admin portal and rep portals are clean and simple and get the job done. It's very easy to edit commission as well. Possibly the best feature of this plugin is the level of customer support we have received from Yury and the developers of this app. We have had special requests and tweaks needed to the plugin and he has assisted us every time. Very professional and very helpful. We used a different commission tracker from another company that was glitching and had zero support so we were grateful to find this app!! Yury thank you for all your help!
Thank you so much for this wonderful review. We are thrilled to hear that you are happy with the app and the service. We look forward to continuing to serve you and your growing business.
Bridge Coffee Co.
Easy to use, easy to setup. Allows a an account to have a manager and a rep which is very helpful. The reporting is helpful month over month.
Thanks so much for your kind review! We are glad you like the app, and we are excited to keep improving it for you!
Baby Jack & Company
This app is very easy to use. This is the best sales rep app to generate affiliate links + report out on commissions and usage of links. Low cost per month is an added bonus!
Wow! Thanks for this shining review! We’re so happy you find the app easy-to-use and affordable. We look forward to continuing to help you run (and grow) your business!
I highly recommend this app and the people who provide service to it. My experience has been personable and professional. All inquires were given a timely response and issues were solved quickly and with kindness and innovation. I am truly grateful for such a positive experience and I trust you will have the same experience. So delighted to have found this app that so serves my business model.
Wow! What a stellar review. Thank you so much! We're very glad you'r enjoying the app.