The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We at KUTOA were one of the early beta testers of this app (you can see screenshots of our front-end on their site, actually!) and I have to say, it has completely exceeded our expectations. Smooth installation, simple to use, no nonsense… and of course, most importantly, it really motivates our sales rep. They have a bit of a friendly competition going, and are earning lots of commissions. Tracking and paying those commissions is simple, too. Way to go Lucid Path!