TrustWILL Product Reviews App
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TrustWILL(formerly Trustoo): collect photo&video reviews, engage customers, and build brand trust.
TrustWILL from CWILL is a review solution (formerly Trustoo from Channelwill) that helps merchants leverage photo & video reviews to build customer trust and showcase authentic feedback. Reviews appear in customizable widgets aligned with your brand, turning customer experiences into visible social proof. Data-driven insights and AI analysis reveal review performance and impact on conversions. 24/7 multilingual support ensures global usability.
- Display reviews in beautiful widgets, visual editing page for quick use.
- Auto-translate reviews in multi-language and unlimited translation
- Collect reviews via QR codes, WhatsApp, Amazon and other platforms.
- Send automatic review request emails, show discounts for adding a photo
- AI Insights: Summarize key points and smartly sort high-value reviews
- Popular with stores like yours
- Based in United States
Languages
French, English, Spanish, Italian, Japanese, Portuguese (Brazil), Chinese (Simplified), German, Dutch, Portuguese (Portugal), Czech, Danish, Norwegian (Bokmål), Polish, Finnish, Swedish, Turkish, Thai, Chinese (Traditional), and Korean
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Aliexpress
- DSers
- LOOX
- Pagefly
- product reviews gratis
- reviews.io
Categories
Campaign types
Managing campaigns
Display options
Pricing
Free
Free
Features
- 50 review requests (order-based)
- Import reviews
- Show 6 reviews per product
- Discount code
- 24/7 Chat support
Starter
$11.99 / month
or $115.10/year and save 20%
$5 per additional 100 orders.
Features
- 200 review requests (order-based)
- Show unlimited reviews
- Branded email templates
- Google snippet
- Reply reviews
- Webp images Opt
7-day free trial
Growth
$29.99 / month
or $287.90/year and save 20%
$5 per additional 100 orders.
Features
- 500 review requests (order-based)
- Google shopping integration
- Product grouping
- Customer account
- Video reviews
- Q&A
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,447)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for effortlessly collecting product reviews, boosting sales, and its ease of use. It allows unlimited review imports from Amazon and AliExpress, integrates well with Shopify, and offers customizable, multilingual widgets. Described as fast and reliable, it simplifies review management. The customer support team is praised for their responsiveness and professionalism, often providing custom work at no extra cost.
accidentally deleted all my products on Shopify and lost all my reviews along with them. I was devastated because those reviews took a long time to build. I reached out to the Trustoo support team and they were incredibly helpful — they were able to locate all my reviews and reassign them back to the correct products on my store.
I honestly didn’t think it was possible to recover them. Trustoo saved me. If you’re looking for a reliable review app that actually has your back when things go wrong, this is it.
10/10 would recommend.
The support team was fast, helpful, and actually took the time to solve my issues instead of sending generic replies.
The widgets look clean, lightweight, and fit well with branded Shopify stores. Definitely recommended if you want a review app that looks modern and is easy to work with.
I had some trouble importing reviews through the Trustoo Review App and wasn’t sure how to fix it. When I contacted support, Faith stepped in and handled everything with great efficiency. She quickly diagnosed the issue and resolved it without any complications.
What stood out the most was how clear and communicative she was throughout the process. She made sure I understood what was going on and confirmed that everything was working perfectly before wrapping up.
It’s always reassuring to receive such reliable and professional support. Really grateful for the help made my experience much better!
Support
App support provided by CWILL.
Resources
Launched
January 13, 2022 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store
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Edit customers
Customer data, browsing behavior
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Edit products
Products, publications of products on sales channels, collections
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Edit orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Theme, Online Store pages
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View other data
Locales
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