Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (1,361)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective review management that boosts trust and conversion rates. Features like lazy loading on the All Reviews page enhance store visuals, while automated review requests and customizable settings save time. The app is noted for its reliability and easy installation. Customer support is frequently praised for being responsive and professional, quickly addressing any issues.

July 23, 2024

I'd like to change my previous review. The support team was able to fix my issue. I had to come online at midnight to get a live person but it was worth it and they were really good about it. The app needed some custom HTML that I don't know but that they were willing to implement for me

MrKirshy
Canada
4 days using the app
Channelwill replied July 26, 2024

Thank you, thank you, thank you for your leaving us a review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

December 17, 2024

Die Anwendung ist problemlos zu integrieren. Es gab ein geringfügiges Problem mit der Anzeige, welches jedoch durch den äußerst freundlichen und kompetenten Support in kürzester Zeit behoben wurde. Ich kann die Anwendung uneingeschränkt empfehlen.

Steffen Ehrhardt Design
Germany
9 days using the app
Channelwill replied December 18, 2024

Vielen Dank für Ihre freundlichen Worte und Ihr Feedback! Wir freuen uns, dass Sie die Anwendung einfach zu integrieren fanden und die schnelle Lösung des Anzeigeproblems durch unser Support-Team zu schätzen wussten. Ihre Empfehlung bedeutet uns wirklich viel! Wenn wir irgendetwas tun können, um diesen fünften Stern zu verdienen, würden wir uns freuen, Ihre Meinung zu hören. Bitte zögern Sie nicht, uns jederzeit zu kontaktieren!

September 15, 2024

Friendly, professional, and speedy. Which is more than I can say of some assists I've experienced. I haven't tried the app yet so I'm not sure as to how well it will work for me. But I'll give it 4 starts based on my experience with your support lady.

Winsome Cats And Dogs
Canada
About 1 month using the app
Channelwill replied September 20, 2024

Thank you for your review, Winsome Cats And Dogs! We're pleased that you found our support friendly, professional, and speedy. Since you left a 4-star rating, we'd love to know if there was something that didn’t meet your full expectations. If there’s any issue you encountered, we’d be happy to help. Don’t hesitate to reach out with any questions!
Trustoo Team

December 1, 2024

Support rapide

luxhorine
United Kingdom
4 months using the app
Channelwill replied December 4, 2024

Merci d'avoir partagé votre avis avec nous. Nous sommes désolés d'apprendre que notre application n'a pas entièrement répondu à vos attentes. Si vous pouviez nous fournir plus de détails sur les problèmes que vous avez rencontrés, nous ferons de notre mieux pour les résoudre et améliorer notre application.

October 28, 2024

Love you faith

Renvi
Netherlands
11 days using the app
Channelwill replied October 31, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

October 22, 2024

good

Medcore Direct
United States
About 2 months using the app
October 7, 2024

super

Vanille Morgan
France
14 days using the app
Channelwill replied October 9, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

November 26, 2023

I received quick response, and the issue was corrected easily.

Chills Pet Pals
Canada
10 months using the app
Channelwill replied November 27, 2023

Best day, Chills Pet Pals​! 🥰

We want to express our heartfelt gratitude for your 4-star reviews on our app. We're glad to hear that you appreciated our effort in giving you a quick response and that the issue was resolved easily.

If you have any more comments or if there's anything specific you'd like to discuss for us to reach your fifth star, please don't hesitate to reach out. We're here to assist you in any way we can. And, your feedback would help us a lot to improve our app and services. Have a nide day ahead.

Best regards,
Trustoo Team

August 4, 2024

nothing for the moment

YITÚ
France
About 15 hours using the app
Channelwill replied September 20, 2024

Thank you for your review, YITÚ! We're happy that everything is going well, but we saw you left a 4-star rating. If there’s anything we could do to enhance your experience, we’d love to hear from you. Feel free to contact us anytime, and we’ll be here to help!
Trustoo Team

March 5, 2024

L'App funziona bene ed è di facile configurazione. Offre varie opzioni ed è ben strutturata. Per ora abbiamo attivato il piano gratuito ma per la gestione multilingue è necessario un upgrade che stiamo valutando di fare.

Mr.Shades
Italy
3 months using the app
Channelwill replied March 6, 2024

Ciao!

Spero tu stia bene. Grazie per averci dato 4 stelle. Siamo felici di sapere che trovi la nostra app facile da usare e ben strutturata! Se hai bisogno di assistenza per l'aggiornamento a un piano che supporta la gestione multilingue, contattaci. Saremo felici di aiutarti con qualsiasi domanda o dubbio tu possa avere.

Se puoi darci la possibilità di ottenere quella quinta stella, cercheremo sicuramente di fare del nostro meglio per ottenerla. Grazie per aver scelto la nostra app e per il tuo feedback positivo!