Reviews (5,703)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

November 4, 2024

Thank you so much for the VIP treatment and your quick, friendly support! The chat with Jensen was fantastic — very helpful and attentive. I really appreciate the priority response, it makes everything easier! I’ll be happy to share my experience with your app's excellent support. Keep up the great work!

Styon
Germany
Over 1 year using the app
September 19, 2024

Absolutely sublime app and amazing customer support. We used the free tier for a while initially and still received development support and super quick service.

We’re now happily on their paid tier which supports the product groupings. It’s an absolutely amazing application and an invaluable asset to shopify.

Many Thanks,
Denis
The TA1 Mac Store

The TA1 Mac Store
United Kingdom
Over 1 year using the app
Channelwill replied September 22, 2024

Thank you for your incredible 5-star review! We’re thrilled to learn that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.

Best regards,
Trustoo team❤️

November 2, 2024

I am very satisfied with the TT Ali reviews Product reviews app. It has made managing and displaying customer feedback on my store so much easier. The interface is user-friendly, and it helps build trust with potential buyers. I would highly recommend this app to other store owners looking to enhance their product review system

E-MODA
Italy
23 days using the app
Channelwill replied November 10, 2024

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.
Best wishes,
Trustoo team❤️

October 22, 2024

The customer support was incredibly responsive and professional. They answered my questions promptly and with a friendly attitude, helping me resolve my issue smoothly. I truly appreciate their excellent service!

ArtdecoPro
United States
Over 1 year using the app
Channelwill replied October 26, 2024

Thank you for the fantastic 5-star review! We’re delighted to hear that our app and services are fulfilling your needs and surpassing your expectations. Your support is greatly appreciated.
Warm wishes,
Trustoo team❤️

September 13, 2024

Faith , the customer service rep was really helpful to solve my problem, sent screenshots and explained every details to me. Would definitely recommend this app due to high level of the customer service provided by your team.

Utamin
United States
3 months using the app
Channelwill replied September 15, 2024

We’re extremely thankful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support is crucial to us.
Warm regards,
Trustoo team❤️

November 14, 2024

So far, the app has been great! Have had one simple problem so far, and the support was fantastic! Quick to reply and fixed the issue!

Great job!

Ephemeral Artworks
United Kingdom
3 months using the app
Channelwill replied November 21, 2024

We appreciate your kind words and are glad to hear you had a great time. Thank you!
All the best,
Trustoo Team❤️

October 17, 2024

Jensen from support was amazing! He helped me a lot when I needed it the most. Their customer service is top-notch. I'm currently using the free plan, but after getting a 70% discount for 2 months, I'm definitely upgrading!

Beauty Boosters - Pure Herbal Care
Pakistan
29 days using the app
Channelwill replied October 22, 2024

We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us.
Sincerely,
Trustoo team❤️

October 30, 2024

Amazing service, great functionality, works perfect and no problems. Check our store now and see what we mean!

MyLittleRave.com
United States
8 months using the app
Channelwill replied October 31, 2024

We appreciate your kind words and are glad to hear you had a great time. Thank you!
All the best,
Trustoo Team❤️

October 30, 2024

Outstanding experience with Trustoo! Jensen, the amazing support agent, promptly forwarded my feature request, and within 24 hours, it was live and working flawlessly. The whole process was smooth and seamless. Truly an efficient, customer-focused team! Trustoo is hands-down the best tool with the best team—I highly recommend it.

Alicado
France
About 1 month using the app
Channelwill replied November 10, 2024

We’re extremely thankful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support is crucial to us.
Warm regards,
Trustoo team❤️

October 1, 2024

Jensen from the support center immediately addressed my issue and offered me a solution. I am very grateful to him, and I appreciate his help.

PedalisaArt
United States
11 months using the app
Channelwill replied October 3, 2024

Your review made our day! We’re so pleased you had a good time with us.
All the best,
Trustoo Team❤️